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What is VeriTouch?

VeriTouch enables organizations to effectively serve, resolve issues, and enhance sales processes. This vertical Customer Engagement platform, designed for Microsoft Dynamics 365 and refined with industry-leading practices, empowers financial institutions to prioritize customer relationship management (CRM) during their digital transformation endeavors. By integrating data from various digital channels and internal systems, VeriTouch creates a cohesive interface that standardizes processes for efficient customer service. It also delivers customized solutions that cater to specific customer needs and concerns, along with tools for guided selling and tailored recommendations that present unique offerings to clients. The advantages of using VeriTouch include enhanced data quality, reduced turnaround time and servicing costs, improved cross-selling opportunities, a comprehensive view of customer interactions, increased sales team productivity, lower client acquisition costs, and greater marketing effectiveness. Overall, adopting VeriTouch can significantly transform customer engagement strategies by providing a more holistic approach to customer relationship management.

What is TotalExpert?

Strengthen your relationships by leveraging high-quality integrations and advanced reporting tools to enhance the effectiveness of your data. By creating a consolidated source of truth, you can extract deeper insights that promote a comprehensive understanding of your clients and their financial journeys, ultimately revolutionizing engagement and improving the overall customer experience. Develop a data-centric ecosystem that forms the foundation of your sales and marketing strategies. Utilize these insights to evaluate performance indicators and obtain a more accurate view of your return on investment. Total Expert stands out as a specially crafted CRM and customer engagement solution designed specifically for banking institutions. Organizations partnering with Total Expert witness growth rates 2.2 times higher than the industry average, strengthening customer relationships, boosting retention rates, and elevating customer satisfaction—all achieved through an effective combination of digital tools and personal interactions. This strategy not only optimizes operational efficiency but also guarantees that customer requirements are prioritized consistently at every point of contact. Furthermore, by investing in such comprehensive tools, businesses can remain agile and responsive to evolving market demands, ensuring sustained success in a competitive landscape.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

COZYROC SSIS+ Suite
TrustEngine

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com

Company Facts

Organization Name

Total Expert

Date Founded

2012

Company Location

United States

Company Website

totalexpert.com

Categories and Features

Banking

Not specified

CRM

Not specified

Financial CRM

Not specified

Categories and Features

Financial CRM

Not specified

Mortgage and Loans

Not specified

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