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What is VeriTouch?

VeriTouch enables organizations to effectively serve, resolve issues, and enhance sales processes. This vertical Customer Engagement platform, designed for Microsoft Dynamics 365 and refined with industry-leading practices, empowers financial institutions to prioritize customer relationship management (CRM) during their digital transformation endeavors. By integrating data from various digital channels and internal systems, VeriTouch creates a cohesive interface that standardizes processes for efficient customer service. It also delivers customized solutions that cater to specific customer needs and concerns, along with tools for guided selling and tailored recommendations that present unique offerings to clients. The advantages of using VeriTouch include enhanced data quality, reduced turnaround time and servicing costs, improved cross-selling opportunities, a comprehensive view of customer interactions, increased sales team productivity, lower client acquisition costs, and greater marketing effectiveness. Overall, adopting VeriTouch can significantly transform customer engagement strategies by providing a more holistic approach to customer relationship management.

What is VeriBranch?

VeriBranch, a solution from VeriPark, revolutionizes branch automation by offering a cohesive interface that empowers staff to become universal bankers and facilitates seamless, contactless customer experiences in digital branches. This innovative platform equips banks with essential tools to elevate their branches into valuable sales hubs, utilizing technology to enhance employee capabilities and ensure customer satisfaction. With VeriBranch, bank personnel have instant access to critical information, enabling them to efficiently handle transactions and streamline operations. The system directly integrates with back-office functions to optimize business processes while providing branch staff with the infrastructure needed for effective remote work. Tellers can conduct a variety of transactions, including account openings, loan applications, and fund transfers, all through a single, user-friendly interface. Moreover, Relationship Managers and financial advisors can connect with clients to offer tailored services and financial advice, whether they are in the branch or working remotely, further enhancing the customer experience. Ultimately, VeriBranch not only simplifies everyday banking operations but also fosters stronger relationships between clients and their financial institutions.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com

Categories and Features

Banking

Not specified

CRM

Not specified

Financial CRM

Not specified

Categories and Features

Banking

Compliance Tracking
Corporate Banking
Credit Card Management
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management

Loan Origination

Not specified

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