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What is Veribl?

Veribl acts as a digital product passport (DPP) and an after-sales platform specifically designed for brands that manufacture physical products. By scanning a QR code on an item, consumers are directed to a personalized webpage that includes the EU digital product passport, user manuals, warranty registration options, a customer support center, and an AI assistant that provides information based on the brand’s documentation. In order to comply with regulations, brands must create ESPR digital product passports and EU battery passports for specific categories, with these requirements set to commence on February 18, 2027. Teams collect supplier data through a specialized portal, create signed and versioned passports that are publicly accessible to legitimate interests and authorized individuals, and prepare PPWR packaging declarations. The platform accommodates GS1 Digital Link QR codes and JSON-LD, while a REST API allows for seamless integration of product information with other business systems. After a purchase is completed, the same QR code can be used to register product ownership, handle warranty claims, oversee product-related support inquiries, and improve first-party customer data collection. Additionally, a free plan is available to users. This all-encompassing solution not only enhances compliance with regulations but also cultivates deeper relationships between brands and their consumers, ultimately driving customer satisfaction and brand loyalty.

What is Claimlane?

Claimlane is aftersales software for ecommerce brands and retailers in the US, UK, and Nordics. Support teams use it to manage warranty claims, returns, repairs, and spare part orders without chasing customers for missing details. The claim form collects everything up front: product photos, videos, serial numbers, receipts, and order info. Rules decide what happens next based on product, warranty period, and supplier terms. Claimlane’s AI Agent is built only for warranty claims and returns. It looks at the evidence, applies those rules, and recommends a resolution so new agents don’t need months of product training. Managers get data on faulty products, recurring issues, and which suppliers slow things down. Claims can be shared with suppliers directly, and B2B partners can file claims in the same system. 75+ integrations cover webshops, ERPs, helpdesks, and shipping. MaxGaming, with 30,000+ SKUs, now closes complex RMA cases 77% faster.

Media

Media

Integrations Supported

Klaviyo
Shopify
Zendesk
Meta Pixel
Salesforce
WhatsApp

Integrations Supported

Klaviyo
Shopify
Zendesk
Adobe Commerce
AfterShip
BigCommerce
DanDomain
FedEx Ship Manager
Freshdesk
Gorgias
Intercom
Magento
Magento Business Intelligence
PrestaShop
Sendcloud
ShipStation
nShift

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month
Free Version

Pricing Information

$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Veribl

Date Founded

2025

Company Location

Latvia

Company Website

www.veribl.com

Company Facts

Organization Name

Claimlane

Company Location

Denmark

Company Website

www.claimlane.com

Categories and Features

Product Compliance

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Feedback Management
Knowledge Management

Returns Management

Not specified

Warranty Management

Not specified

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