Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Intradiem Reviews & Ratings
    90 Ratings
    Company Website
  • Velocity Global Reviews & Ratings
    307 Ratings
    Company Website
  • HiBob Reviews & Ratings
    1,836 Ratings
    Company Website
  • Docubee Reviews & Ratings
    103 Ratings
    Company Website
  • When I Work Reviews & Ratings
    1,570 Ratings
    Company Website
  • Insightful Reviews & Ratings
    308 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Journyx Reviews & Ratings
    174 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • Ubeya Reviews & Ratings
    129 Ratings
    Company Website

What is Verint Workforce Management?

Discover the workforce management solution that boasts the highest levels of customer satisfaction. WFM is designed for simplicity, making it an effective tool that enhances both employee and customer interactions while supporting your business objectives. We've transformed the user experience to ensure that managing WFM is straightforward, even amid complexity. You can trust that your scheduling will align the right personnel with the appropriate time slots, ensuring that customer needs remain the primary focus. Our user-friendly interface has been refined to retain essential features while enhancing ease of use. This contemporary cloud-based platform is tailored to streamline routine tasks, recognizing the value of an intuitive design. Our cohesive interface encompasses all necessary functionalities, delivering an improved overall experience. Are you prepared to enjoy enhanced visualizations that empower managers to access all relevant information without the hassle of switching between screens? With our solution, you can expect a more organized and efficient workflow.

What is Arkis?

ARKIS is a solution specifically created to address the four most prevalent issues faced by contact centers while enhancing the efficiency of agents. This innovative platform aims to streamline operations and elevate the overall customer service experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/workforce-management-solutions-wfm-software/

Company Facts

Organization Name

Arkis

Company Website

www.arkis.io

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Popular Alternatives

Aspect Workforce Reviews & Ratings

Aspect Workforce

Aspect, an Alvaria Brand

Popular Alternatives

Scorebuddy Reviews & Ratings

Scorebuddy

Sentient
injixo  Reviews & Ratings

injixo

injixo
Qfiniti Reviews & Ratings

Qfiniti

OpenText CEM
nGAGEMENT Reviews & Ratings

nGAGEMENT

nGUVU
Aspect Performance Reviews & Ratings

Aspect Performance

Aspect, an Alvaria Brand