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What is Verizon Preferred Voice?

Establish and nurture robust relationships with your clients by utilizing our dependable phone service, which provides unlimited nationwide calling, voicemail, caller ID, and numerous other features. In the current business landscape, voice communication has become an essential tool, and our service ensures you enjoy a remarkable 99.9% network reliability. Preferred Voice significantly enhances your communication experience with its array of features designed to improve productivity and encourage collaboration among team members. Adding a third participant to an ongoing call is a breeze, regardless of who initiated the conversation, promoting uninterrupted dialogue. Your Multi-Line phone system not only enhances customer interaction by allowing them to request a callback when lines are busy but also improves overall satisfaction with your service. Furthermore, connecting with colleagues within the Multi-Line system incurs no additional costs, streamlining internal communication. You can efficiently manage incoming calls by using a specific access code, and set up a one-touch dial list for your most frequently contacted numbers. Additionally, you can place calls on hold, ensuring other incoming calls can be received, and transfer any call to another number as necessary, thus optimizing your communication workflow. With such a comprehensive set of features, maintaining connections with clients and colleagues has never been simpler or more efficient, allowing you to focus on what truly matters—growing your business.

What is Allworx Verge?

Integrating a Verge IP phone with the Allworx Reach™ app on your mobile devices creates a seamless communication experience, whether you're in the office or on the go. This configuration guarantees uninterrupted connectivity. The real-time synchronization of your contacts across mobile devices, Outlook via Interact Professional, and the Verge IP phone significantly enhances your communication capabilities. With Reach, you can easily transfer active calls between your mobile device and the Verge IP phone, promoting a smooth conversational flow. Moreover, you have the convenience of controlling your Verge IP phone from your mobile device, placing essential functionalities right at your fingertips. Our vision for a business phone system is one that adjusts to your individual needs; thus, the Programmable Function Buttons allow you to customize your phone’s features. You can create speed dials for your key personal contacts or colleagues within the corporate directory. Additionally, for colleagues who are part of the Allworx system, you will gain insight into their current presence status and call activities, such as whether they are engaged in a call, available, or on do not disturb mode. This capability is particularly advantageous for call center agents, as it enables them to efficiently manage incoming calls directed to their assigned ACD queues, ensuring they never miss a chance to assist a customer. With such features in place, businesses can foster a more collaborative and responsive environment.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Coeo
DIDforSale
Highrise
Microsoft 365
Microsoft Outlook
Oreka TR
SIP.US
Salesforce
Skype
Zendesk

API Availability

API Availability

Pricing Information

$59 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/

Company Facts

Organization Name

Allworx

Date Founded

1998

Company Location

United States

Company Website

www.allworx.com/ip-phones

Categories and Features

Categories and Features

Business Phone Systems

Call Monitoring
Call Routing
Web Conferencing

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