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What is Verizon Real Time Response System?

Inaccurate or insufficient information can greatly hinder the effectiveness of public safety efforts. This challenge often stems from data being trapped within different departments and solutions, which makes the situation worse. The Verizon Real-Time Response System offers a holistic view of a city's status at any given time. As a crucial part of our Safe City initiative and Smart Communities portfolio, this system is designed to work seamlessly with other public safety tools from various vendors. By fostering collaboration among agencies, the Real-Time Response System enhances situational awareness and facilitates informed decision-making through the detection of potential threats by merging a range of technologies. Engineered to be compliant with Criminal Justice Information (CJI) standards, this system aggregates extensive data from numerous sources, such as computer-aided dispatch, video surveillance, records management systems, and external databases. Furthermore, the comprehensive integration provided by the Real-Time Response System not only leads to a more effective emergency response but also contributes to an overall safer community, showcasing the importance of inter-agency cooperation in addressing public safety challenges.

What is FirstResponse911?

FirstResponse911 fills the communication void between various public safety organizations. When agencies operate in proximity or frequently collaborate, it becomes essential to exchange call information promptly to ensure the most efficient and effective response. In such scenarios, quickly relaying the initial call details and subsequent updates is crucial for initiating a response and enhancing it with additional resources as necessary. By ensuring all agencies have access to the same data, misunderstandings are minimized, leading to improved management of incident responses across different jurisdictions. Additionally, FirstResponse911 equips public safety agencies with a system that automatically directs call data to relevant subscribing agencies according to predefined policies. This system mandates acknowledgment of receipt and confirms the agency's commitment to respond. In instances where multiple agencies serve a specific area, FirstResponse911 utilizes user-defined criteria to direct calls to the most suitable agency, ensuring a streamlined and effective response process. Thus, FirstResponse911 not only enhances inter-agency communication but also optimizes the overall response strategy.

Media

Media

Integrations Supported

RapidSOS
Verizon Connected Smart Cities & Communities

Integrations Supported

RapidSOS
Verizon Connected Smart Cities & Communities

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/

Company Facts

Organization Name

DataTech911

Date Founded

2013

Company Location

United States

Company Website

www.firstresponse911.com

Categories and Features

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

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