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What is VersaFleet?
Transform your last mile operations with cutting-edge Transport Management Software (TMS) that streamlines logistics processes. By fully digitalizing your supply chains, you can improve route planning and respond to customer needs with greater efficiency. Implement Artificial Intelligence to enhance the routing practices of your last mile transporters. Utilize AI-driven strategies to optimize resource allocation and greatly diminish transportation expenses. Adjust various parameters to perfectly match your business objectives. Automatically oversee order distributions to your transporters while maintaining complete visibility over driver and vehicle assignments. Establish a centralized Command Center to oversee all activities related to your last mile supply chain. Harness data insights to boost productivity, whether you are managing an in-house fleet, collaborating with third-party transporters, or employing a mix of both. Ensure your customers are kept in the loop about every stage of fulfillment through automated SMS and email updates, guaranteeing they stay informed throughout the delivery journey. This strategy not only elevates customer satisfaction but also reinforces your brand’s dedication to delivering an exceptional Customer Experience consistently. Ultimately, achieving a streamlined last mile operation can play a crucial role in driving your business's overall success and enhancing customer loyalty, which is invaluable in today’s competitive market. By investing in technology and maintaining open communication, you can create lasting relationships with your clientele.
What is Descartes Localz?
The Descartes Customer Engagement Platform, previously called Descartes Localz, empowers businesses to transform their last-mile delivery and field service processes through a robust web-based interface that enables customers to track their orders and appointments in real time, interact with support teams via chat, and offer instant feedback. This innovative platform enhances personalized communication and provides self-service features for tracking orders, confirming, canceling, and rescheduling appointments, as well as managing click-and-collect operations through specialized applications designed for both customers and staff. With a worldwide network of partners and seamless integration with Descartes’ routing, dispatch, and mobile workforce solutions, the platform ensures data accuracy and boosts operational efficiency. Moreover, customizable dashboards showcase critical performance metrics, trends in customer feedback, and service anomalies, allowing teams to reduce missed appointments and optimize resource allocation effectively. In essence, this platform significantly elevates customer satisfaction while promoting greater efficiency throughout the entire delivery and service ecosystem. Furthermore, it provides businesses with the tools they need to adapt to changing market demands and enhance their overall service offerings.
Integrations Supported
SAP Store
API Availability
Has API
API Availability
Has API
Pricing Information
$55.00/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VersaFleet
Date Founded
2012
Company Location
Singapore
Company Website
versafleet.co
Company Facts
Organization Name
Descartes
Date Founded
1981
Company Location
Canada
Company Website
www.localz.com
Categories and Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking