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What is VersatilePLUS+?

In today's environment, controlling costs, improving efficiency, and increasing revenue has become more difficult than ever before. For business executives and telecommunications service providers alike, understanding and managing telecom expenses has turned into a major focus. Within the telecom billing industry, the dual principles of adaptability and reliability are essential. VLM's VersatilePLUS+ telecom billing software offers cutting-edge solutions specifically designed to tackle the intricate challenges faced by the modern telecom market. The VoIP billing sector encounters multiple obstacles, such as technological advancements, vendor support challenges, and limited resources. In this dynamic field, the importance of flexibility and dependability cannot be overstated. VLM's offerings not only provide accuracy and cost-effectiveness but are also fundamentally aimed at aiding in expense control, enhancing productivity, and driving revenue growth. Our eVoIP+ product is meticulously crafted to meet the needs of today's VoIP providers. Alongside our experienced team, VLM International excels in delivering outstanding customer relationship management software and services that truly differentiate us in the industry. Our unwavering dedication to innovation empowers our clients to navigate and succeed within a competitive marketplace, ultimately allowing them to focus on their core business objectives.

What is BlueRockTEL?

BlueRockTEL is a complete BSS platform built for MSPs, telecom operators, and cloud operators that need better visibility, automation, and operational control. The platform began as a telecom billing solution and evolved into a broader business support system shaped by more than a decade of field experience with telecom and cloud businesses. BlueRockTEL combines six dedicated modules covering CRM and prospection, project management, rating and billing, debt recovery, helpdesk, and customer satisfaction. The CRM module helps teams manage prospects and convert them into customers more efficiently. Project management tools support complex telecom installations, deployment workflows, and coordination across teams. Rating and billing capabilities process CDRs in real time, apply pricing plans, generate invoices, automate billing campaigns, and support SEPA direct debit collection. Debt recovery tools help automate receivables and reduce payment delays. The helpdesk module helps support teams track customer issues without losing context, while customer satisfaction features help operators monitor sentiment before customers leave. BlueRockTEL also supports telecom billing software, copier billing software, cloud billing software, leasing and third-party payer workflows, automated tickets from monitoring systems, Peppol-based e-invoicing readiness, documentation, and API access. The platform gives teams real-time visibility into billing runs, tickets, customer health, deployments, payments, and business performance. By combining BSS functionality, telecom billing, CRM, project deployment management, helpdesk, debt recovery, customer satisfaction, automation, and modular scalability, BlueRockTEL helps operators grow with more confidence.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

E98/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VLM International

Company Website

www.vlminternational.com/vplus.html

Company Facts

Organization Name

BlueRockTEL

Date Founded

2017

Company Location

Ireland

Company Website

bluerocktel.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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