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Notable Features:
Real-Time Collaboration: Keep your team aligned by sharing task views and receiving instant updates.
User-Friendly Drag-and-Drop functionality enables effortless customization of workflows to fit your team's processes.
Seamless integration with your favorite tools helps optimize your working experience.
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What is BUGtrack?
Access real-time information from any corner of the world, available around the clock, every day of the year. Whether you are managing multiple projects across different locations or just a select few, you can create global teams and communicate effectively in local languages. Effortlessly import emails that are automatically converted into trackable records. Our offerings are designed to meet the needs of a wide range of businesses, from small and medium-sized enterprises to large corporations, regardless of their industry, revenue, or growth phase. ForeSoft provides all-encompassing online solutions aimed at maximizing organization, storage, rapid sharing, and data usability. You can easily oversee projects of any scale while maintaining continuous access to crucial information globally. This capability enables you to make informed choices, significantly lowering the chances of errors or complications. Furthermore, our tools are specifically crafted to boost collaboration and efficiency in any workplace, fostering a productive environment for all teams involved. With our services, your business can thrive in an interconnected world.
API Availability
Has API
API Availability
Has API
Pricing Information
$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Full helpdesk solution starts at $6/agent
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vertask
Date Founded
2020
Company Location
United States
Company Website
vertask.com
Company Facts
Organization Name
ForeSoft
Company Location
India
Company Website
www.bugtrack.net
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Project Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management