Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • Zoho Projects Reviews & Ratings
    1,901 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    122 Ratings
    Company Website
  • TimeControl Reviews & Ratings
    1 Rating
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website
  • Hubstaff Reviews & Ratings
    3,996 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,173 Ratings
    Company Website
  • EcholoN Reviews & Ratings
    50 Ratings
    Company Website
  • Epsilon3 Reviews & Ratings
    265 Ratings
    Company Website

What is Vertask?

Vertask serves as a comprehensive platform designed to enhance task and team management for organizations. By fostering smooth collaboration and promoting efficient workflows, it empowers teams to reach their goals effortlessly. With its intuitive interface and customizable options, Vertask caters to the distinct requirements of various teams. Whether tackling intricate projects or basic tasks, Vertask ensures that your team remains organized and productive. Notable Features: Real-Time Collaboration: Keep your team aligned by sharing task views and receiving instant updates. User-Friendly Drag-and-Drop functionality enables effortless customization of workflows to fit your team's processes. Seamless integration with your favorite tools helps optimize your working experience. Visit Vertask.com to discover how easy teamwork can be. Additionally, the platform's versatility makes it suitable for teams of all sizes, ensuring everyone can benefit from enhanced productivity.

What is UseResponse?

An all-encompassing, highly adaptable software solution for customer support and feedback is offered in both SaaS and on-premise formats. - Community Feedback Tool This feature enables you to gather, categorize, and oversee customer feedback and feature suggestions. With intelligent voting and commenting mechanisms, valuable insights are generated that can inform the creation of product development strategies. Additionally, comprehensive analytics and insightful reports allow for the evaluation of your support team's effectiveness and the analysis of customer experiences. - Ticketing Help Desk The robust ticket management system allows for the handling of tickets through customizable statuses, tasks, private notes, comments, and reports, along with Kanban Boards. Advanced automation and notification parameters not only streamline the workload for your support team but also contribute to significant cost savings. Moreover, this integrated system ensures that you can efficiently address customer concerns while enhancing overall service quality.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier
Azure DevOps
Confluence
DeepL
Facebook
Facebook Messenger
Flowlu
Google Play
Google Workspace
HubSpot CRM
HubSpot Marketing Hub
Instagram
Jira
LINE
Slack
Viber
WeChat
WhatsApp
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version
Free Trial Offered?

Pricing Information

$149.00/month/ 2 Agents
Including all the Enterprise-level features. Free setup assistance and training
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Vertask

Date Founded

2020

Company Location

United States

Company Website

vertask.com

Company Facts

Organization Name

UseResponse

Date Founded

2012

Company Location

United States

Company Website

www.useresponse.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Project Tracking

Kanban Board
Percent-Complete Tracking
Status Tracking

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Voice of the Customer (VoC)
Website Feedback

Customer Self-Service

Not specified

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

LiveAgent Reviews & Ratings

LiveAgent

Quality Unit
Delighted Reviews & Ratings

Delighted

Qualtrics
Track-It! Reviews & Ratings

Track-It!

BMC Helix