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What is ViSenze?

ViSenze stands out as an exceptionally advanced platform for product discovery in the retail industry. Major retailers such as ASOS, H&M, Rakuten, Zalora, Meesho, DFS, and EyeBuyDirect rely on ViSenze to enhance their product discovery capabilities. With the ability to handle over a billion queries each month, ViSenze supports both in-store and online shopping experiences for its partners. Its applications include improved search functionalities, product tagging, intelligent recommendations, and insightful merchandising analytics. By utilizing its automated AI technology, ViSenze helps retailers boost their revenue through remarkable customer experiences that simplify the process of finding products. Recognized in the Gartner Hype Cycle for Retail Technologies in 2021, ViSenze has also earned a spot in the CB Insights Retail Technology 100 and was named one of the Top AI Companies in 2022, solidifying its reputation as a leading vendor in product recommendations. As the retail landscape evolves, ViSenze continues to innovate, ensuring that merchants can adapt and thrive in a competitive market.

What is Sophi?

Sophi is an all-encompassing agentic commerce platform designed to provide users with a fluid transition from product discovery to the final purchasing decision through dynamic, real-time dialogues. By moving away from conventional keyword searches and embracing intent-based conversations in both web and app environments, it understands the underlying intentions of customers rather than just their typed inputs. Rather than viewing the search process as a tedious task, Sophi reimagines it as an engaging conversation, skillfully pinpointing shopper requirements much like an experienced sales associate. It evaluates the context of shoppers alongside product details to offer pertinent options, modify results in real-time, clarify choices, and recommend products across brand-specific websites and mobile apps. With its sophisticated grasp of semantics, Sophi reshapes product listing pages into engaging sales conversations, which is particularly advantageous for industries such as fashion, beauty, home goods, and vast e-commerce catalogs, where an excess of options can impede conversion rates. Additionally, Sophi utilizes user memory mapping in conjunction with its semantic insights to accurately capture user intent, behaviors, and context. This cutting-edge methodology not only enhances the shopping experience but also makes it significantly more intuitive and tailored to individual customer preferences, ultimately fostering a deeper connection between the consumer and the platform. In this way, Sophi is revolutionizing the way people interact with e-commerce, making it more personal and effective.

Media

Media

Integrations Supported

Adobe Commerce
BigCommerce
Magento
Salesforce Agentforce Commerce
Shopify
WooCommerce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Contact ViSenze for pricing details.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ViSenze

Date Founded

2012

Company Location

Singapore

Company Website

www.visenze.com

Company Facts

Organization Name

Sophi

Date Founded

2025

Company Location

United States

Company Website

www.usesophi.com

Categories and Features

AI eCommerce

Not specified

eCommerce Search

Not specified

Visual Search

Catalog Management
Image Tagging
Mobile App
Product Recommendations
Product Search
Reverse Image Search
Video Search

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

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