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What is ViaTalk?

ViaTalk provides an incredibly cost-effective and all-encompassing Internet phone service designed for both home users and businesses throughout the United States. With our unparalleled technical support available 24/7 and a state-of-the-art fiber optic network, we promise to deliver the highest service quality available. Our sophisticated voicemail system emphasizes personalization and user-friendliness, allowing you to retrieve your messages via your phone, web interface, or email with just a quick press of a button. This groundbreaking system makes it easy to transfer voicemail messages rapidly and effortlessly to anyone at any time, promoting uninterrupted communication. Furthermore, ViaTalk has incorporated the option to assign multiple email addresses for notifications about new voicemail messages on your home phone, which significantly boosts your communication accessibility. To enhance convenience even further, ViaTalk enables notifications to be sent directly to your mobile device, ensuring that you never overlook an important message. These innovative features position ViaTalk as a leader in transforming how you maintain your connections, making the entire communication process more efficient and effective. Our commitment to improving user experience continues to drive our advancements in technology.

What is BetterVoice?

Experience all the vital features of a Business Class phone system without the hassle of hardware or additional services. The installation process is remarkably fast, requiring only five minutes! Our comprehensive guidance ensures that each step is clear for a seamless setup. With the convenience of our Mobile app or Web Dashboard, you can effortlessly initiate outgoing calls from any of your registered numbers. In case you are unavailable, incoming calls can be automatically redirected to your teammates. Moreover, team members can utilize a shared voicemail inbox, which facilitates quicker responses to calls. The inclusion of voicemail transcripts enhances communication efficiency by saving time when relaying information to colleagues and support staff. These transcripts can be easily integrated into your CRM system or sent out through email. Additionally, you have the option to set up automatic replies to incoming text messages that contain designated keywords. For those who prefer using a soft or VoIP phone with Better Voice, you can seamlessly configure SIP Extensions directly from your account settings, further boosting your communication capabilities. This adaptability guarantees that you have all the necessary tools for effective business communication readily available to you. By leveraging these innovative features, you can ensure a more productive and responsive workflow for your entire team.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$34.95 per month
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ViaTalk

Company Website

www.viatalk.com/broadband_phone_service_business.htm

Company Facts

Organization Name

Voyant

Date Founded

2007

Company Location

United States

Company Website

www.bettervoice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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