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Ratings and Reviews 0 Ratings
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What is Viafoura?
Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.
What is 76engage?
From the perspective of a digital engagement manager, 76engage emerges as a robust platform tailored for effective digital communication. It provides an extensive array of tools for publishing, managing, moderating, analyzing, and reporting, effectively addressing the varied requirements of digital engagement specialists. The discussions facilitated on this platform are well-contextualized, which aids in enhancing understanding and clarity. Its intuitive content management system allows engagement managers to easily publish different types of content, such as text, images, and videos, with minimal effort. Furthermore, it enables moderators to review and modify participation policies while sending automated notifications for moderation tasks, thus allowing them to stay updated without being constantly present at their screens. Tracking and analyzing engagement is made simple with a sophisticated reporting backend, which lets analysts create customized reporting parameters, download reports for sharing, and export data for integration with their preferred analytical applications. In conclusion, 76engage not only streamlines the management of digital engagement but also proves to be an essential tool for any engagement manager aiming to optimize their strategies. This platform's comprehensive features and ease of use truly set it apart in the realm of digital engagement solutions.
Integrations Supported
Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr
Integrations Supported
Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viafoura
Date Founded
2012
Company Location
Canada
Company Website
viafoura.com
Company Facts
Organization Name
76engage
Date Founded
2016
Company Location
Canada
Company Website
76engage.com
Categories and Features
Blog
Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label