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What is Viafoura?

Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.

What is Achiever CRM?

We created Achiever CRM software to help universities and training providers improve their engagement with students, from the initial inquiry all the way to course completion. This innovative system includes organized workflows to streamline essential activities like event planning and inquiry management. Furthermore, our automated communication tools and notification system guarantee that no potential opportunities are overlooked. Achiever CRM also prioritizes compliance with GDPR and other data protection laws, enabling you to interact with your audience with confidence. Featuring dynamic and visual dashboards, the software gives you a real-time summary of the effectiveness of your marketing initiatives. As you accumulate more data, you can analyze trends and evaluate performance over various time frames, fostering ongoing enhancements in your approach. In addition, the tool allows for collaboration among team members, ensuring that everyone is aligned in their efforts. Ultimately, Achiever CRM equips you to build stronger connections with your students while optimizing your administrative tasks.

Media

Media

Integrations Supported

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Viafoura

Date Founded

2012

Company Location

Canada

Company Website

viafoura.com

Company Facts

Organization Name

Interactive Software

Date Founded

1992

Company Location

United Kingdom

Company Website

www.interactivesoftware.co.uk

Categories and Features

AI Review Management

Not specified

Blog

Analytics
Comment Moderation
Post Management
Search

Community

Content Moderation
Discussions / Forums
Ideation / Crowdsourcing
Member Directory
Membership Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Customer Service

Appointment Management
Performance Metrics
Surveys & Feedback

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