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What is Viafoura?

Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.

What is Countable?

Whether you choose to utilize our services as a standalone solution or as an enhancement to your existing digital presence, we specialize in crafting secure, customized websites that embody your brand identity while remaining under your control. Elevate your static content by incorporating engaging features like polls, user-generated video submissions, and direct lines of communication with policymakers, as these interactive components can increase user engagement by up to 2.5 times when compared to conventional static sites. Individuals have come together to advocate for diverse issues such as climate change, social justice, voting rights, healthcare access, racial equality, and education reform. By tapping into our Causes network, you can significantly elevate your brand's visibility and achieve swift returns on your investment, given that 86% of consumers believe it is essential for brands to take a proactive stance on social issues. Our platform not only enables you to foster authentic conversations with your audience but also promotes substantial support for critical causes. Seize the opportunity to take a stand, shape your messaging, and steer the dialogue in a way that transforms isolated campaigns into enduring commitments, paving the way for a culture of continuous involvement and constructive change. By cultivating a community that rallies around your brand, you can maintain an ongoing dialogue that keeps the momentum for important issues alive and thriving. In this way, your brand can become synonymous with the causes you champion, establishing a legacy of engagement and advocacy.

Media

Media

Integrations Supported

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Integrations Supported

Mailchimp
Stripe
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Viafoura

Date Founded

2012

Company Location

Canada

Company Website

viafoura.com

Company Facts

Organization Name

Countable

Date Founded

2014

Company Location

United States

Company Website

www.countable.com

Categories and Features

AI Review Management

Not specified

Blog

Analytics
Comment Moderation
Post Management
Search

Community

Content Moderation
Discussions / Forums
Ideation / Crowdsourcing
Member Directory
Membership Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

Community

Not specified

Social Networking

Not specified

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