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What is Viafoura?

Viafoura, a company specializing in digital experiences, provides brands with a comprehensive set of engagement and personalization tools designed to transform unknown visitors into known users and maximize conversion rates. By enabling brands to cultivate direct connections with their audiences, we help them lessen their reliance on social media platforms. Our extensive array of engagement solutions includes live chat features, tailored polls, interactive community discussions, ratings and reviews, an on-site community feed, along with personalized notifications and alerts, all aimed at engaging, converting, and retaining visitors directly on the brands' owned platforms. In addition, Viafoura offers AI-driven, top-tier content moderation solutions that can be tailored to align with each customer's specific community standards. This allows clients to effectively scale their audience engagement and community-building initiatives while ensuring a respectful and brand-safe online environment, ultimately fostering a more meaningful connection with their audience. As a result, brands can enhance their overall digital strategy and create lasting relationships with their users.

What is Howtank?

Howtank functions as a dynamic social networking platform that bridges the gap between brands and their audiences by aligning them through common interests, thereby promoting an atmosphere of collaboration and mutual support that significantly enriches the brand experience. It offers a diverse array of features that facilitate interaction among brands and their communities, allowing members to connect with each other, while newcomers can easily join through options such as live chat rooms and chat windows. These lively and spontaneous discussions foster a culture of organic mutual assistance, empowering brands to form meaningful relationships with their users, understand their preferences, and deliver a distinct brand experience. This strategy not only builds customer loyalty but also elevates the brand's most passionate supporters as key players in its growth efforts, while simultaneously creating a welcoming environment for all community members. Ultimately, Howtank's unique approach enhances the overall engagement and satisfaction of everyone involved.

Media

Media

Integrations Supported

Arc XP
BlueConic
OAuth
SAP Customer Data Cloud
WordPress
Zephr

Integrations Supported

Commanders Act
FuseCommander
TrustCommander

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Viafoura

Date Founded

2012

Company Location

Canada

Company Website

viafoura.com

Company Facts

Organization Name

Howtank

Company Location

France

Company Website

www.howtank.com

Categories and Features

AI Review Management

Not specified

Blog

Analytics
Comment Moderation
Post Management
Search

Community

Content Moderation
Discussions / Forums
Ideation / Crowdsourcing
Member Directory
Membership Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration
Website Visitor Tracking

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management

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