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What is Viaondo?

Viaondo serves as a cloud-based tool tailored for itinerary management, specifically aimed at small travel agencies and independent consultants. With a user-friendly web dashboard, travel professionals can easily design trips by creating itineraries, entering reservations, or importing confirmations in various formats like PDFs, emails, and screenshots. This software effectively consolidates crucial information such as flights, accommodations, transfers, activities, necessary documents, and local time data into a draft that agencies can review before giving their final approval. Each traveler receives a customized, multilingual web application linked securely, featuring updates on itineraries, travel documents, maps, and city information; furthermore, users can access previously saved itineraries, addresses, and documents even while offline. Teams can also adapt trip plans for future travel dates and share personalized links for both groups and individual travelers. While Viaondo excels in itinerary creation and sharing, it does not include functionalities for agency CRM, invoicing, payment handling, fare searches, or supplier bookings. Catering to a wide range of clients—such as travel agencies, independent advisors, tour operators, group travel planners, and destination management organizations—this platform provides a thorough solution for itinerary management. By simplifying the travel planning process, Viaondo not only boosts efficiency but also fosters better communication between agencies and their customers, making it an invaluable asset in the travel industry. Ultimately, the innovative features of Viaondo position it as a vital tool for those involved in crafting memorable travel experiences.

What is Merkur Travel Office?

The travel industry is witnessing a significant shift as online booking platforms increasingly take the lead, attracting customers away from conventional travel agencies. This shift is primarily driven by the growing number of internet users who enjoy the ease of booking their travel arrangements online. To stay relevant in this competitive landscape, traditional travel agencies must focus on delivering exceptional customer service as their unique selling point. For smaller and medium-sized agencies, improving operational efficiency presents an essential challenge that must be tackled promptly. Finding the right equilibrium between cutting costs and upholding excellent service quality is crucial for survival. In this dynamic environment, it is imperative for travel agencies to adjust their business size according to changing economic conditions. With a rich history of over twenty years in travel technology, Merkur’s Travel Office 9.0 has been designed specifically to cater to the needs of small and medium-sized travel agencies, equipping them with the tools necessary to succeed in a challenging market. This specialized software not only optimizes daily operations but also elevates the overall customer experience, enabling agencies to retain their competitive advantage in the face of rising online booking options. Ultimately, the integration of such tailored solutions can lead to improved customer relationships and sustained growth for travel agencies navigating this new era.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Trial Offered?

Pricing Information

$50 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Viaondo

Company Location

Spain

Company Website

viaondo.com

Company Facts

Organization Name

Merkur Systems

Company Location

Germany

Company Website

www.merkursoft.de

Categories and Features

Travel Agency

Not specified

Categories and Features

Travel Agency

Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Payment Processing
Promotions Management
Rental Car Reservations

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