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What is ViewWork?

Collect service requests, oversee approvals, manage vendor relationships, disseminate information, and assess performance indicators. Aim to improve operational uptime while reducing costs associated with equipment and personnel downtime. Recover lost time through a flexible interface that includes a centralized dashboard to integrate all work order information seamlessly. With your viewWORK subscription, you gain full customization capabilities, allowing modifications to fit your unique relocation requirements, workflows, and business processes perfectly. Furthermore, we will help facilitate the processing and resolution of incoming requests through various channels such as the company intranet, external websites, email, or a 24/7 toll-free helpline, ensuring effective communication as part of the viewWORK Operations Resource Center. This holistic strategy guarantees that every component of your service management is organized and efficient, ultimately enhancing overall productivity and satisfaction. In doing so, we empower your organization to focus on core activities while we handle the intricacies of service management.

What is AyaNova?

Since 1998, AyaNova has helped small businesses that service and repair equipment keep their work organized. It grew out of our own computer repair shop and field service division, and from years of requests by customers around the world. What it covers: service work orders, a drag-and-drop dispatch schedule, quotes that become work orders, scheduled preventive maintenance, the history, meters and warranty of every customer unit, multi-warehouse parts inventory with purchase orders, and service contracts. Your customers get their own login to send requests and follow their work orders. Notifications go out in the app, by email or as text messages. Reports, forms and screen text are yours to customize, and it connects to QuickBooks Desktop. It is a web app: no installs for your staff, and phones can add it to the home screen. We host it, or you run it on your own Windows or Linux server. Free two-week trial, free help getting set up, email support.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Desktop Pro

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.

Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.

Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

CollectiveView

Date Founded

2000

Company Location

United States

Company Website

www.collectiveview.com

Company Facts

Organization Name

Ground Zero Tech-Works

Date Founded

1996

Company Location

Canada

Company Website

www.ayanova.com

Categories and Features

Work Order

Contract Management
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Field Service Businesses
Invoicing
Job Tracking
Quoting
Reporting
Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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