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What is ViewWork?

Collect service requests, oversee approvals, manage vendor relationships, disseminate information, and assess performance indicators. Aim to improve operational uptime while reducing costs associated with equipment and personnel downtime. Recover lost time through a flexible interface that includes a centralized dashboard to integrate all work order information seamlessly. With your viewWORK subscription, you gain full customization capabilities, allowing modifications to fit your unique relocation requirements, workflows, and business processes perfectly. Furthermore, we will help facilitate the processing and resolution of incoming requests through various channels such as the company intranet, external websites, email, or a 24/7 toll-free helpline, ensuring effective communication as part of the viewWORK Operations Resource Center. This holistic strategy guarantees that every component of your service management is organized and efficient, ultimately enhancing overall productivity and satisfaction. In doing so, we empower your organization to focus on core activities while we handle the intricacies of service management.

What is Bob! Desk?

Easily manage your maintenance tasks and interventions with the SAAS platform, Bob! Desk, which simplifies the oversight of building and equipment upkeep by allowing you to swiftly handle requests for repairs, automate routine maintenance duties, supervise your service providers, and track your ticketing system. Furthermore, the platform includes a dedicated interface for external service providers or subcontractors, enabling them to view the ticket list, submit quotes and invoices, and finalize intervention reports with ease. For technical companies, there's also a useful feature to assign customer requests directly to your technicians or subcontractors, guaranteeing that every request is managed quickly and efficiently. This all-encompassing solution not only boosts operational effectiveness but also fosters improved communication among all stakeholders involved. By leveraging such a robust platform, organizations can ensure a smoother workflow and heightened accountability throughout their maintenance processes.

Media

Media

Integrations Supported

Integrations Supported

Thirst
Workers by Delos

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

CollectiveView

Date Founded

2000

Company Location

United States

Company Website

www.collectiveview.com

Company Facts

Organization Name

Bob! Desk

Date Founded

2015

Company Location

France

Company Website

bob-desk.fr

Categories and Features

Work Order

Contract Management
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Building Maintenance

Commercial Properties
Inventory Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

CMMS

Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management

EAM

CMMS
Equipment Management
Facility Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Warranty Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Space Planning
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Employee Scheduling
Facility Scheduling
Multi-Location
Real-time Scheduling
Resource Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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