Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 15 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is ViewWork?

Collect service requests, oversee approvals, manage vendor relationships, disseminate information, and assess performance indicators. Aim to improve operational uptime while reducing costs associated with equipment and personnel downtime. Recover lost time through a flexible interface that includes a centralized dashboard to integrate all work order information seamlessly. With your viewWORK subscription, you gain full customization capabilities, allowing modifications to fit your unique relocation requirements, workflows, and business processes perfectly. Furthermore, we will help facilitate the processing and resolution of incoming requests through various channels such as the company intranet, external websites, email, or a 24/7 toll-free helpline, ensuring effective communication as part of the viewWORK Operations Resource Center. This holistic strategy guarantees that every component of your service management is organized and efficient, ultimately enhancing overall productivity and satisfaction. In doing so, we empower your organization to focus on core activities while we handle the intricacies of service management.

What is Field Force Tracker?

Field Force Trackerâ„¢ is an advanced and user-friendly field service software solution designed for enterprises, boasting a rich array of features and the most robust mobile applications in the market. This software enables rapid job scheduling, the efficient dispatch of employees, accurate data collection, and expedited management of inventory and invoicing processes. By utilizing our field service software, businesses can minimize waste, enhance productivity, and increase profitability. Despite its extensive capabilities suitable for large-scale operations, it remains budget-friendly for even the smallest businesses. As a cloud-hosted, web-based field service management tool, it optimizes job scheduling, customer interactions, and coordination with vendors and employees. Additionally, the system simplifies work orders, equipment maintenance, asset tracking, employee monitoring, and customer service ticket management, ensuring that all aspects of field service operations are efficiently handled. Ultimately, Field Force Trackerâ„¢ empowers businesses to operate more effectively and respond to customer needs promptly.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$19.99/month/user
Starting cost fee of $149. Custom pricing solutions for small/big clients.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CollectiveView

Date Founded

2000

Company Location

United States

Company Website

www.collectiveview.com

Company Facts

Organization Name

Rapidsoft Systems

Date Founded

2006

Company Location

United States

Company Website

www.fieldforcetracker.com

Categories and Features

Work Order

Contract Management
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Appliance Repair

Not specified

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Maintenance Management

Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tool Management

Calibration Management
Fixed Asset Management
Issue & Return Management
Job Costing
Maintenance Scheduling
Order Management
Tool Kitting

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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