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What is Viewpoint eDiscovery?

Conduent plays a crucial role in supporting legal teams during pivotal moments by adeptly overseeing lawsuits and investigations. We partner with clients across the globe to reveal the fundamental elements of their cases while crafting effective legal strategies aimed at safeguarding their organizations. Our all-encompassing eDiscovery software offers a fully integrated solution within a single platform, handling every phase from collection and pre-processing to review—both technology-assisted and traditional—analysis, and case management. Viewpoint is specifically engineered to provide the flexibility, scalability, and automation necessary for customizing eDiscovery workflows to align with your unique requirements and workload. It functions as a comprehensive tool for overseeing electronic records and supplying pertinent data to requesting parties, all supported by a secure and robust global private cloud infrastructure managed by our experienced professionals. Furthermore, our platforms are backed by 24/7 support from dedicated project managers and client service teams, guaranteeing that you receive timely assistance whenever needed. We prioritize a commitment to excellence in both service and technology, empowering you to pursue your legal goals with unwavering confidence. In doing so, we ensure that your organization remains protected while navigating the complexities of legal challenges.

What is BI TotalAccess?

BI TotalAccess® is a dependable online solution crafted to provide agencies with exhaustive case management functionalities available at any time. Its mobile application offers flexibility, along with customizable case management features and sophisticated predictive analytics, making it the premier electronic monitoring software in the industry. Users benefit from unified access to all BI services through a single login, whether they are using a desktop or a mobile device, thus empowering them to effectively manage client monitoring. Enhanced mapping tools powered by Google Maps® allow for the establishment of personalized zones and the monitoring of client movements. The mobile application designed for officers facilitates convenient case management while on the go. Comprehensive reports deliver valuable insights into client activities, statistics related to caseloads, and management of resources. By leveraging applied analytics, agencies can develop a more profound comprehension of client behaviors and identify potential risks. With the capability to manage caseloads directly through a mobile device, users can swiftly approve or deny client schedule requests with a mere tap. Furthermore, the platform includes secure video conferencing and messaging features, which improve communication between officers and clients. In summary, BI TotalAccess® not only optimizes case management processes but also enhances the accountability and vigilance of client interactions, ultimately leading to more effective oversight in agency operations. This innovative approach ensures that agencies can adapt to the evolving challenges of case management while keeping client welfare at the forefront.

Media

Media

Integrations Supported

Integrations Supported

Google Maps
Verizon Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Conduent

Date Founded

2017

Company Location

United States

Company Website

www.conduent.com/solution/legal-business-solutions/

Company Facts

Organization Name

BI

Company Location

United States

Company Website

bi.com/software/

Categories and Features

eDiscovery

Not specified

Categories and Features

Law Enforcement

Not specified

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