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What is Vii Customer Loyalty?
Our loyalty program provides retailers with a powerful platform to create and nurture long-lasting, lucrative relationships with their clientele. With the ability to quickly register members at the point of sale, you can effectively onboard participants into your loyalty program by simply collecting their name and email address. Once this initial information is captured, customers will promptly receive an activation link, facilitating the collection of any further details necessary for their enrollment. Additionally, our dedicated online member portal allows users to effortlessly redeem rewards, update their information, and monitor their account activity. Members can actively interact with your brand and keep up with the latest promotions, news, and events through various features such as online promotions, activity statements, transaction histories, and options for membership updates, ensuring they always feel appreciated and well-informed. This all-encompassing strategy not only boosts customer satisfaction but also encourages repeat business and builds loyalty over time, fostering a community around your brand. Ultimately, a strong loyalty program can significantly enhance the overall customer experience and drive sustainable growth for your business.
What is Patch Retention?
Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.
Integrations Supported
Acumen
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vii
Company Website
www.vii.com.au
Company Facts
Organization Name
Patch Retention
Date Founded
2011
Company Location
United States
Company Website
patchretention.com
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management