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What is Vii Customer Loyalty?

Our loyalty program provides retailers with a powerful platform to create and nurture long-lasting, lucrative relationships with their clientele. With the ability to quickly register members at the point of sale, you can effectively onboard participants into your loyalty program by simply collecting their name and email address. Once this initial information is captured, customers will promptly receive an activation link, facilitating the collection of any further details necessary for their enrollment. Additionally, our dedicated online member portal allows users to effortlessly redeem rewards, update their information, and monitor their account activity. Members can actively interact with your brand and keep up with the latest promotions, news, and events through various features such as online promotions, activity statements, transaction histories, and options for membership updates, ensuring they always feel appreciated and well-informed. This all-encompassing strategy not only boosts customer satisfaction but also encourages repeat business and builds loyalty over time, fostering a community around your brand. Ultimately, a strong loyalty program can significantly enhance the overall customer experience and drive sustainable growth for your business.

What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

Media

Media

Integrations Supported

Acumen

Integrations Supported

Acumen

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vii

Company Website

www.vii.com.au

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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