Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    1,598 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,277 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    35 Ratings
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    105 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    6,065 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    3,347 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    30 Ratings
    Company Website
  • CoachIQ Reviews & Ratings
    45 Ratings
    Company Website
  • Flagsmith Reviews & Ratings
    43 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    25 Ratings
    Company Website

What is VikiDesk?

VikiDesk serves as an all-encompassing remote support solution tailored for IT service providers and individual users operating on the Windows platform. It combines an array of functionalities, including the management of remote sessions and customer devices, alongside the organization of tickets and appointments, all within a single, cohesive workspace; furthermore, it supports file transfers and the execution of text commands across multiple computers at once. Enhanced by the Viki AI assistant, the platform can assess reported problems, carry out authorized configuration, repair, or update tasks, and summarize its findings effectively. The actions performed are governed by device permissions and the necessary authorizations from users or support personnel. Additionally, a specialized customer module is available to manage ongoing service contracts, while a quick-support feature is designed for immediate, on-demand sessions. For individual users, the service provides a subscription model for IT support, ensuring access to human assistance when required. These subscriptions offer a range of options, including both paid plans with and without AI features, and many provide a trial period of five days, allowing users to test the service before making a long-term commitment. This diverse array of features positions VikiDesk as a highly adaptable solution for streamlining remote IT support operations, making it an essential resource for both professionals and personal users alike.

What is AirDroid Remote Support?

AirDroid Remote Support serves as an all-encompassing solution designed specifically for customer service, IT support, and Help Desk teams, facilitating effective management and control of both attended and unattended devices remotely. This innovative tool empowers technicians and IT experts to provide assistance to users from afar, troubleshoot problems, and perform a wide range of operations on Android devices, all without requiring them to be physically present. Key features of the platform include: *Unattended Remote Access *Implementation of Security Policies *Management of User Groups *Black Screen Functionality *Remote Input Capabilities *Voice Communication & Chat Options *Real-Time Screen Sharing *Gesture-Based Tutorials *File Transfer Abilities Furthermore, AirDroid Remote Support significantly bolsters teamwork and efficiency, positioning it as an essential asset for any group seeking dependable remote support solutions. By streamlining communication and access, it ultimately enhances the overall user experience and satisfaction.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

€29.99/month
Plans start at €29.99 per month and are available with or without AI. Eligible plans include a five-day trial.
Free Trial Offered?

Pricing Information

$199/seat/year
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cruvigo

Company Location

Germany

Company Website

vikidesk.de/

Company Facts

Organization Name

Sand Studio

Date Founded

2011

Company Location

Singapore

Company Website

www.airdroid.com

Categories and Features

Remote Support

Not specified

Categories and Features

Remote Support

Not specified

Popular Alternatives

SecureDesk Reviews & Ratings

SecureDesk

Rubix Technology

Popular Alternatives

AirDroid Business Reviews & Ratings

AirDroid Business

Sand Studio
AirDroid Personal Reviews & Ratings

AirDroid Personal

AirDroid Sand Studio
AirDroid Cast Reviews & Ratings

AirDroid Cast

AirDroid