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What is Vim?

Vim acts as a cohesive integration and workflow platform within the healthcare industry, striving to bring together payers, providers, electronic health record systems, and health technology developers in a unified setting that operates seamlessly at the point of care. By embedding data, applications, and AI-powered tools into the clinician’s existing EHR interface, Vim allows healthcare teams to access insights and take necessary actions effortlessly, thereby eliminating the hassle of switching between various external portals or systems. Instead of complicating clinical workflows with additional software layers, Vim prioritizes the delivery of relevant information, tools, and tasks right within the environment where care decisions are made. Its core technology, Vim Connect, operates securely on top of the EHR, allowing for real-time access to clinical resources, payer information, insights regarding care gaps, and third-party applications, all without the need for extra logins or alterations to existing systems. This efficient methodology not only boosts productivity but also promotes enhanced collaboration among healthcare professionals. Furthermore, by streamlining the workflow and providing essential resources directly where they are needed, Vim significantly contributes to the overall quality of patient care.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Vim

Date Founded

2015

Company Location

United States

Company Website

getvim.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Healthcare

Not specified

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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