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What is Viqal?

Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation. Notable features comprise: • Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner. • Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings. • Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention. • Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically. • Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure. • Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention. • Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options. • Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests. • Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.

What is Triparound X?

Understand your guests’ desires to make informed choices that elevate your hotel’s standards. With the assistance of Triparound X, hotels can effectively market and oversee both onsite and offsite ancillary services. This platform empowers hotel staff, including front-desk and concierge teams, to quickly access availability and seamlessly book a variety of experiences, from tours and equipment rentals to rejuvenating spa services. By leveraging Triparound X, you can boost your revenue, gather insightful data on sales patterns, and enhance customer engagement and satisfaction. Your guests will be thrilled with the options available to them. With just a click, you can craft extraordinary memories, including sailing excursions in breathtaking waters, daily explorations of charming communities, and invigorating hikes through magnificent landscapes. Don't miss out on offering the most incredible experiences—book now to ensure your guests have the time of their lives.

Media

Media

Integrations Supported

Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo

Integrations Supported

API Availability

API Availability

Pricing Information

€2.99 per room/month
Free Trial Offered?

Pricing Information

$49 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Viqal

Date Founded

2020

Company Location

Netherlands

Company Website

www.viqal.com

Company Facts

Organization Name

Triparound

Company Location

United States

Company Website

www.triparound.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates

Concierge

Not specified

Categories and Features

Concierge

Not specified

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Promotions Management
Third Party Booking

Tour Operator

Activities Booking
Central Reservation System
Price / Margin Management
Promotions Management
Reservations Management

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