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What is Virdee?

Create an entirely contactless experience for your guests by incorporating features like mobile keys, ID verification, hassle-free payments, and remote assistance. Moreover, increase your revenue potential by ensuring that amenities are easily accessible for all visitors. Whether your establishment is tech-oriented and operates without a traditional reception or you aim to empower your staff further, we equip you with the necessary tools to design the perfect guest experience. Provide an elegant in-lobby environment that meets all check-in needs, from physical key cards and ID verification to room upgrades and remote support. By offering both Kiosk and Mobile solutions, you can accommodate every guest and every aspect of their stay, enabling your team to focus more on enhancing guest interactions. The ID verification is efficient and simple, easily completed through either the Mobile app or Kiosk, just like the other check-in procedures. Mobile wallets and credit card payments are fully accepted, with the payment terminal designed to integrate seamlessly with your selected payment provider. If guests opt for Mobile, they can easily enter their card information, simplifying transactions as they enjoy a modern and streamlined experience. This level of ease not only boosts guest satisfaction but also enhances the overall operational efficiency of your establishment, ultimately leading to a more successful hospitality venture. By prioritizing convenience, you set the stage for memorable stays that guests will want to repeat.

What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

Media

Media

Integrations Supported

Crave
MapsPeople
Mews
Shift4
Stripe
WebRezPro

Integrations Supported

Crave
MapsPeople
Mews
Shift4
Stripe
WebRezPro

API Availability

Has API

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virdee

Date Founded

2020

Company Location

United States

Company Website

virdee.co

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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