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What is VirtlX?

VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty.

What is AirVote?

A contactless feedback solution is designed to gather and evaluate immediate customer responses in restrooms and various other locations. By featuring a question alongside a QR code on stickers, cards, posters, or stands, customers can easily scan and provide feedback with just one click. Patrons who are satisfied are then encouraged to share their positive experiences across social media platforms. With AirVote QR smileys, businesses can select specific questions tailored to their clientele, enhancing engagement. Detailed reports offer insights into service trends based on time or location, allowing for timely responses to maintenance alerts. This method not only streamlines maintenance schedules but also assesses employee performance and promotes better customer interactions. Anonymous feedback can uncover insights that might otherwise go unnoticed, ultimately leading to increased profitability. The information collected through AirVote can suggest that clients may need additional services beyond their original requests. Furthermore, by guiding happy customers to your social media review pages, your positive online reputation can see significant improvement. This innovative feedback mechanism not only fosters a stronger connection with your customers but also elevates the overall quality of service you provide, paving the way for long-term success. Engaging with customers in this manner can transform casual interactions into loyal relationships.

Media

Media

Integrations Supported

HubEngage
OnePageCRM
WhatsApp

Integrations Supported

Facebook
Google
Tripadvisor
Yelp

API Availability

API Availability

Pricing Information

$9.00 per month
Annual commitment, billed monthly in advance
Free Trial Offered?

Pricing Information

$30 per site per month
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VirtlX

Date Founded

2017

Company Location

United Kingdom

Company Website

www.virtlx.com

Company Facts

Organization Name

AirVote

Date Founded

2019

Company Location

United States

Company Website

air-vote.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Assessment

Individualized Assessments
Multi-User Collaboration
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Brand Management

Not specified

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Email Management
Performance Metrics
Self Service Portal
Surveys & Feedback

Customer Success

Communication Management
Customer Engagement
Revenue Management
Usage Tracking / Analytics

Data Analysis

Data Discovery
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics

Email Marketing

Artificial Intelligence
Customer Surveys
Reporting/Analytics
Template Management

Employee Engagement

Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Heatmap

Behavioral Mapping
Dashboard

NPS

Not specified

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies

Categories and Features

Asset Tracking

Not specified

NPS

Not specified

Polling

Data Analysis Tools

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