ReviewInc Reviews & Ratings

ReviewInc

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 11 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is VirtlX?

VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty.

What is ReviewInc?

ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.

Media

Media

Integrations Supported

OnePageCRM
WhatsApp

Integrations Supported

Adview
AgencyBloc AMS+
Axis LMS
Dealer Car Search
Facebook
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Litify
MEDENT
ModMed
Salesforce
Stackreaction
Zapier
eClinicalWorks

API Availability

API Availability

Has API

Pricing Information

$9.00 per month
Annual commitment, billed monthly in advance
Free Trial Offered?

Pricing Information

39
Our prices are based on location and offer discounts for enterprise accounts

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VirtlX

Date Founded

2017

Company Location

United Kingdom

Company Website

www.virtlx.com

Company Facts

Organization Name

ReviewInc

Date Founded

2012

Company Location

United States

Company Website

reviewinc.com/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Assessment

Individualized Assessments
Multi-User Collaboration
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Brand Management

Not specified

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Email Management
Performance Metrics
Self Service Portal
Surveys & Feedback

Customer Success

Communication Management
Customer Engagement
Revenue Management
Usage Tracking / Analytics

Data Analysis

Data Discovery
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics

Email Marketing

Artificial Intelligence
Customer Surveys
Reporting/Analytics
Template Management

Employee Engagement

Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Heatmap

Behavioral Mapping
Dashboard

NPS

Not specified

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies

Categories and Features

Complaint Management

Complaint Classification
Feedback Management
Forms Management
Survey Management

Customer Communications Management

Multi-Channel Communications

Customer Engagement

Communication Management
Feedback Collection

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Website Feedback

Customer Journey Mapping Tools

Collaboration
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Communication Management
Customer Engagement

Event Check In

Badge Printing
Guest List Management
Lead Capture
QR Codes
Reporting/Analytics

Internal Communications

Chat/Messaging
Newsletter Management
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Listening

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Team Communication

Chat / Messaging
File Sharing
Surveys & Feedback

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