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What is VirtlX?

VirtlX is a customizable SaaS solution designed to enhance business performance across various industries, making it accessible to all companies. This platform delivers significant ROI along with measurable deliverables and insights that aid in making informed decisions for a people-oriented and thriving enterprise. It offers a straightforward method for evaluating employee and customer sentiment, in addition to providing internal training resources. With flexible commitment options and an economical subscription model, VirtlX caters to diverse business needs. For a company to excel in marketing, it is essential to grasp the dynamics of customer engagement, feedback, experiences, and loyalty trends. VirtlX serves as an efficient and budget-friendly tool that empowers marketing teams to collect these critical data points in real time and visualize them through easy-to-understand graphical representations. Research indicates a strong link between revenue growth and the Net Promoter Score (NPS), which is widely recognized and utilized by Fortune 500 companies and numerous other organizations. By harnessing the power of VirtlX, businesses can not only track performance metrics but also make strategic adjustments to enhance overall customer satisfaction and loyalty.

What is Toonimo?

Revamp your Employee Training Program for better results. Implementing a personalized online training initiative will enable you to effectively educate your workforce, leading to decreased training expenses and enhanced employee productivity. Making employee training straightforward and interactive significantly boosts its effectiveness. By developing tailored training plans, you can provide real-time guidance and support to each employee. Transitioning your corporate training from traditional face-to-face methods to an engaging online format not only cuts costs but also minimizes training duration. Additionally, you can track and assess your training program through online tools, allowing for continuous feedback and status updates at every phase. With each training session, you gain access to comprehensive analytics, ensuring that you can refine and improve the program consistently. This approach ultimately fosters a more competent and motivated workforce.

Media

Media

Integrations Supported

HubEngage
OnePageCRM
WhatsApp

Integrations Supported

Google Analytics
LiveChat
LivePerson
Olark
WalkMe
WordPress
Zendesk Chat

API Availability

API Availability

Pricing Information

$9.00 per month
Annual commitment, billed monthly in advance
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

VirtlX

Date Founded

2017

Company Location

United Kingdom

Company Website

www.virtlx.com

Company Facts

Organization Name

Toonimo

Date Founded

2013

Company Location

United States

Company Website

www.toonimo.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Assessment

Individualized Assessments
Multi-User Collaboration
Scoring
Skill Testing
Surveys
Test / Quiz Creation

Brand Management

Not specified

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Strategic Planning

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Email Management
Performance Metrics
Self Service Portal
Surveys & Feedback

Customer Success

Communication Management
Customer Engagement
Revenue Management
Usage Tracking / Analytics

Data Analysis

Data Discovery
High Volume Processing
Predictive Analytics
Sentiment Analysis
Text Analytics

Email Marketing

Artificial Intelligence
Customer Surveys
Reporting/Analytics
Template Management

Employee Engagement

Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Heatmap

Behavioral Mapping
Dashboard

NPS

Not specified

Performance Management

360 Degree Feedback
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Built-in LMS
Learner Portal
Mobile Learning
Training Companies

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Personalization

A/B Testing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Website Personalization

Product Analytics

Not specified

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