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What is Virtual Examiner?

The Virtual Examiner®, developed by PCG Software, serves as a comprehensive tool for overseeing an organization’s internal claims process, efficiently tracking provider data to identify fraudulent or abusive billing practices while enhancing financial recovery. This advanced software enables healthcare organizations to optimize their claims adjudication systems, processing over 31 million edits per claim, which significantly streamlines operations. By meticulously monitoring the internal claims processes, it effectively pinpoints and mitigates payments made for incorrect or erroneous codes, ultimately preserving premium dollars. Beyond mere claims management, the Virtual Examiner® acts as a robust cost containment solution that analyzes claims for not only abusive billing patterns but also those that may require attention to third-party liability coordination, case management opportunities, physician billing education, and various other valuable cost recovery insights. Its multifaceted approach provides healthcare organizations with the tools they need to navigate complex billing landscapes and improve overall financial health.

What is Riskonnect Claims Management?

Riskonnect Claims Management Software is a powerful enterprise solution built to automate, streamline, and optimize the entire claims management process from intake through closure. The platform centralizes claims information, workflows, communications, and analytics into a single system that improves efficiency, visibility, and collaboration across organizations. Users can simplify incident and claim intake with intuitive mobile forms, automated notifications, instant data validation, and real-time access to important information. The software supports advanced functionality including electronic injury reporting, assignment triage, reserve management, adjudication workflows, settlement processing, subrogation tracking, and return-to-work coordination. Riskonnect leverages machine learning and AI-driven predictive analytics to help organizations identify litigation risks, estimate claim durations, uncover recovery opportunities, and proactively address high-risk or dormant claims. The system also enables businesses to automate repetitive tasks, reduce manual data entry, and streamline communication between adjusters, claimants, insurers, healthcare providers, and third-party administrators. Regulatory compliance tools help organizations stay aligned with workers’ compensation requirements and other industry regulations by supporting electronic filing processes and monitoring compliance obligations. Businesses can integrate the platform with more than 900 external systems and data sources, creating a more connected and accurate claims management environment. Real-time dashboards and customizable reporting tools allow organizations to monitor claims performance, analyze trends, and make data-driven decisions that improve operational outcomes. Riskonnect’s collaboration features help stakeholders manage deadlines, track action items, share relevant claim details, and accelerate claims resolution while maintaining transparency throughout the process.

Media

Media

Integrations Supported

Rayven

Integrations Supported

Rayven

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PCG Software

Date Founded

1984

Company Location

United States

Company Website

pcgsoftware.com/product-offerings/virtual-examiner/

Company Facts

Organization Name

Riskonnect

Date Founded

2007

Company Location

United States

Company Website

riskonnect.com/claims-management-software/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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