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What is Virtual Front Desk?

Virtual Front Desk represents a cutting-edge approach to reception, visitor management, and customer service suitable for various environments such as offices, clinics, retail outlets, and public spaces that demand reliable front-desk support. This system is designed to work seamlessly with any modern browser equipped with a webcam and is compatible with devices including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It allows visitors to efficiently check in, connect with the correct staff member through video or phone calls, send SMS messages, access necessary documents, scan QR codes, complete forms, verify their identities, process card payments, and print badges or documents, all from a single user-friendly interface. Teams can engage from nearly anywhere via a web application, mobile app, Microsoft Teams, phone, or other integrated channels, enabling either an individual receptionist or a centralized team to effectively oversee multiple desks and locations. The platform features a comprehensive dashboard for managing sites, stations, users, branding, actions, and tracking activity history, which ensures that reception operations are streamlined and organized. Additionally, it includes built-in integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls to Teams and the importation of real-time employee directories, which boosts both operational efficiency and communication. This versatile tool not only enhances visitor engagement but also significantly elevates the overall experience for both visitors and staff, fostering a more welcoming environment for everyone involved. Its ability to adapt to various situations makes it an invaluable asset for organizations seeking to improve their front-desk operations.

What is EVA Kiosk?

EVA distinguishes itself as a top-tier solution in visitor management, offering more than ten language choices, exceptional security protocols, and a customizable setup designed to meet the unique requirements of various locations. Its modern user interface allows for diverse sign-in methods catering to a wide range of visitors, such as contractors, couriers, and employees, all within one cohesive system. The EVA Receptionist feature simplifies visitor identification through the immediate creation of printed labels with barcodes, which facilitates a smoother sign-out process. These labels are generated on the spot when a visitor checks in at your terminal, significantly boosting operational efficiency. Furthermore, this system enhances the visitor arrival experience while reducing the burden on hosts, as EVA automates email and SMS notifications upon visitor check-in, with SMS alerts available for an extra charge. By adopting EVA, businesses can greatly enhance their visitor management approach and foster a more inviting environment for guests. Ultimately, this innovative technology not only improves functionality but also contributes to a positive impression for all who enter the organization.

Media

Media

Integrations Supported

Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Integrations Supported

Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$22 per month
Free Version
Free Trial Offered?

Pricing Information

$89.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Front Desk

Date Founded

2018

Company Location

Canada

Company Website

www.virtualfrontdesk.com

Company Facts

Organization Name

Theta

Date Founded

1995

Company Location

New Zealand

Company Website

www.evacheckin.com/apps

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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