Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Virtual Resort Manager?
The CRM functions of Virtual Resort Manager significantly enhance customer loyalty and have a favorable effect on your financial results. By providing users with timely updates, the system ensures they remain well-informed and engaged. It features customizable access levels tailored for Guests, Owners, and Travel Agents, which greatly improves the user experience. Work orders can be effortlessly created and emailed directly to designated vendors, simplifying communication processes. Furthermore, management fees can be easily linked to these work orders and efficiently allocated to the management company. The system meticulously tracks and logs employee activities in essential areas, which aids in pinpointing specific actions and offers an additional layer of fraud protection. Additionally, the purchasing process is refined through an automated system that enhances operational efficiency. Our trust accounting capabilities are not only precise but also user-friendly and highly automated, making financial management smoother. Integration with Bluetent’s Rezfusion Boost allows for seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel, broadening your reach. Moreover, VRM's collaboration with The Vacation Bridge ensures that various channel partners, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, remain informed, which ultimately enhances overall service delivery. This all-encompassing strategy guarantees that customer demands are fulfilled while also markedly improving operational workflows. As a result, businesses can achieve a more streamlined operation and better customer satisfaction.
What is Viewpoint?
Viewpoint stands out as a top-tier cloud-based software solution tailored for the management of timeshare properties and is rapidly gaining popularity with clients around the world. This all-inclusive system offers sophisticated integrations with leading exchange platforms, including RCI and 7Across, as well as revenue management tools like optiREZ, and rental distribution services through TravelClick and Extra Holidays. Moreover, it features an enticing Owners Travel Club rewards program, robust resort management functions, a user-friendly booking website, and a self-service portal for owners. With Viewpoint, daily property management tasks are streamlined, enabling members to effortlessly update their personal information, make payments, and reserve services via the member portal. Additionally, users benefit from an extensive library of standard reports, with the flexibility to request custom report creation tailored to their unique needs. The platform is particularly strong in financial management, effectively handling all aspects of timeshare and mixed-use properties while prioritizing the security of member information. It also simplifies the automation of inventory distribution and guest welcome processes, establishing itself as a comprehensive solution that meets a wide range of property management requirements. Thus, Viewpoint not only enhances operational efficiency but also elevates the overall experience for both property managers and owners alike.
Integrations Supported
Amazon Web Services (AWS)
Beyond
Microsoft Excel
Shift4
VRWorks
optiREZ
Integrations Supported
Amazon Web Services (AWS)
Beyond
Microsoft Excel
Shift4
VRWorks
optiREZ
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Virtual Resort Manager
Company Website
www.vrmgr.com
Company Facts
Organization Name
@Work International
Company Location
Australia
Company Website
www.viewpointweb.com
Categories and Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Categories and Features
Timeshare
Accounting
Commission Management
Contract Management
Lead Management
Maintenance Management
Owner Management
Property Management
Sales Tracking
Tour Management
