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What is SolarWinds Virtualization Manager?
SolarWinds offers effective solutions for addressing challenging and intricate IT management issues. Among its tools, the SolarWinds Virtualization Manager stands out for its robustness and scalability. This platform encompasses performance recommendations for vSphere, comprehensive monitoring, and analysis all in one cohesive interface. It is equipped with numerous features, including capacity planning, management of VM sprawl, optimizing VM sizes, and the PerfStack Dashboard for enhanced visibility. Additionally, it facilitates chargeback automation, provides predictive insights, monitors cloud infrastructures, and boasts a wide array of other functionalities to support IT professionals. With SolarWinds, organizations can streamline their IT operations and enhance overall efficiency.
What is SolarWinds Service Desk?
SolarWinds Service Desk, previously known as Samanage, serves as a comprehensive service desk and IT asset management tool tailored for professionals in IT, Human Resources, and Facilities who require a straightforward and effective approach to handle requests. This platform offers extensive customization options and facilitates collaboration through its built-in "whiteboard" feature, allowing users to brainstorm and work through complex tasks together. Businesses can leverage SolarWinds Service Desk to oversee both hardware and software assets, streamline license and contract management, identify potential risks, maintain compliance with licensing requirements, and perform various other essential functions. The platform is designed to enhance service management within organizations, ensuring employees receive top-notch support while reducing the adverse effects of incidents on business operations. By effectively tracking each asset, companies can guarantee that their workforce is equipped with the necessary tools to excel in their roles. Additionally, the platform’s robust capabilities contribute to overall efficiency and productivity within the organization.
Integrations Supported
Cyfe
Dropbox
Google Workspace
Help Desk Migration
Indent
Isora GRC
Jira
Jira Work Management
Okta
OneLogin
Integrations Supported
Cyfe
Dropbox
Google Workspace
Help Desk Migration
Indent
Isora GRC
Jira
Jira Work Management
Okta
OneLogin
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$19.00 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SolarWinds
Date Founded
2000
Company Location
United States
Company Website
www.solarwinds.com
Company Facts
Organization Name
SolarWinds
Date Founded
2007
Company Location
United States
Company Website
www.solarwinds.com/service-desk
Categories and Features
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal