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Ratings and Reviews 0 Ratings
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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Numerous companies understand the importance of providing outstanding service and support to their customers, yet they frequently encounter obstacles in sourcing and implementing budget-friendly technology options to meet these objectives. VisNetic MailFlow emerges as a notable solution for improving customer service, whether it's installed on-site or accessed through hosting. This platform is tailored for overseeing customer emails and operates much like a telephone system that manages incoming calls. By effectively routing customer emails to the appropriate support agent or team, VisNetic MailFlow proves to be an excellent resource for customer service departments and organizations struggling to manage their incoming email flow or enhance their email service quality. This intuitive and economical email management solution arms businesses with the necessary tools to harness inbound emails and build stronger customer relationships. Furthermore, MailFlow integrates effortlessly with 3CX, allowing users to make calls and keep track of call durations, which enhances overall communication capabilities. By optimizing these workflows, VisNetic MailFlow not only boosts operational efficiency but also cultivates a more agile customer service atmosphere, ultimately leading to higher customer satisfaction. Overall, the implementation of such innovative systems can significantly transform the way businesses interact with their clients.
What is DragDrop?
To alleviate the tedious process of moving emails from Outlook to your CRM, document management system, or ERP while keeping your desktop organized, we created DragDrop for Outlook. This cutting-edge add-in integrates smoothly with your Outlook Desktop Client, offering an intuitive drag-and-drop feature that requires no complicated installation for users. As organizations migrate to Office 365 / Microsoft 365 and embrace Outlook on the Web, commonly known as OWA or Outlook Online, we introduced a comparable drag-and-drop capability, allowing users to easily transfer emails or attachments from Outlook on the Web to any browser, their desktop, file explorer, or applications that support file drops. The result is a significantly easier way to relocate emails and attachments from Outlook to multiple destinations, catering to the needs of busy professionals. By simply installing DragDrop for Outlook, users can unlock the power of drag-and-drop functionality, enhancing their productivity and workflow efficiency. With this tool, managing emails has become not only efficient but also incredibly user-friendly, ensuring that essential tasks are completed with minimal effort.
Integrations Supported
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
Integrations Supported
Microsoft 365
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
$749.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
€19 per user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Deerfield Communications
Company Website
www.visnetic.com
Company Facts
Organization Name
HUSS
Company Location
Netherlands
Company Website
www.dragdrop.com
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
