Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is VisNetic MailFlow?
Numerous companies understand the importance of providing outstanding service and support to their customers, yet they frequently encounter obstacles in sourcing and implementing budget-friendly technology options to meet these objectives. VisNetic MailFlow emerges as a notable solution for improving customer service, whether it's installed on-site or accessed through hosting. This platform is tailored for overseeing customer emails and operates much like a telephone system that manages incoming calls. By effectively routing customer emails to the appropriate support agent or team, VisNetic MailFlow proves to be an excellent resource for customer service departments and organizations struggling to manage their incoming email flow or enhance their email service quality. This intuitive and economical email management solution arms businesses with the necessary tools to harness inbound emails and build stronger customer relationships. Furthermore, MailFlow integrates effortlessly with 3CX, allowing users to make calls and keep track of call durations, which enhances overall communication capabilities. By optimizing these workflows, VisNetic MailFlow not only boosts operational efficiency but also cultivates a more agile customer service atmosphere, ultimately leading to higher customer satisfaction. Overall, the implementation of such innovative systems can significantly transform the way businesses interact with their clients.
What is GroupWise?
GroupWise delivers a versatile and user-friendly interface that can be easily tailored to fit the specific requirements of any organization. It leverages advanced data center technology to offer modern features such as email, calendaring, and contact management. The software also includes task management capabilities, allowing users to create, view, and oversee tasks, appointments, reminders, and more. With GroupWise, users can effortlessly access their contacts, groups, organizations, and resources from a central location. The secure messaging gateway ensures real-time protection against spam and viruses, whether on-premises or in the cloud. Despite potential challenges, the integrity of your email and collaboration data remains safeguarded. Additionally, enterprise-level archiving is implemented to prevent data loss effectively. GroupWise not only excels in messaging, calendaring, and task management but also offers a mobile-friendly administrative dashboard for contact management. This comprehensive platform enhances productivity and streamlines communication within organizations of all sizes.
Integrations Supported
AWS Marketplace
Axonius
Retain Mobile Archiving
Rocketseed
Integrations Supported
AWS Marketplace
Axonius
Retain Mobile Archiving
Rocketseed
API Availability
Has API
API Availability
Has API
Pricing Information
$749.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Deerfield Communications
Company Website
www.visnetic.com
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.microfocus.com/en-us/products/groupwise/overview
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling