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What is VisitLead?

Visitlead provides a smart and efficient way to interact with visitors on your website who may turn into future clients. Its intuitive design and range of cutting-edge features make Visitlead a standout choice for boosting both sales and customer support. The people visiting your site are far more than just 'traffic'; they are potential clients—key decision-makers with budgets and an eagerness to purchase. Implementing Visitlead Live Chat is a fantastic way to start conversations that can lead to increased conversions and revenue. Unlike typical live chat solutions, Visitlead amplifies your marketing efforts (including Email and AdWords) while drawing in high-quality leads, benefiting both your business and your website visitors. Acting as an innovative sales channel and an eSales solution, it optimizes the potential of your business's online presence. The true measure of Visitlead’s success lies in the tangible results it brings to your organization. To fully grasp its benefits, consider trying it out for free for 14 days or scheduling a demo to explore how it can revolutionize your online engagement strategy. With such a commitment to enhancing visitor interaction, Visitlead positions itself as an essential tool for any business aiming to thrive in the digital landscape.

What is Channel.me?

Our software is designed to cultivate connections among people, as we firmly believe that working together leads to better outcomes. The inclusion of a live chat feature significantly improves customer service by removing the complications associated with managing several conversations at once. Specifically engineered for high-pressure customer service scenarios, our chat solution optimizes communication in a seamless manner. Moreover, we offer co-browsing functionalities that enhance customer support by enabling agents to view a visitor's screen, allowing them to provide assistance through web-based screen sharing in real time. This integration of co-browsing within our live chat system simplifies the process of understanding and fulfilling customer needs. When visitors log into the live chat, they are automatically encouraged to start a conversation, creating an immediate line of communication. To boost efficiency and maintain consistency, agents have access to predefined responses that can be utilized during interactions. In addition, the pause feature allows agents to temporarily stop incoming chats, giving them greater control over their workload. Visitors can swiftly share their browser screens with contact center representatives, enabling agents to grasp the customer's context in under two seconds, thus facilitating a quick and effective resolution to their issues. By streamlining the interaction experience, our software not only enhances customer satisfaction but also fosters loyalty, making it an invaluable tool for any customer service team. Ultimately, the combination of these features creates a more cohesive and positive experience for both customers and agents alike.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$24 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VISITLEAD

Date Founded

2015

Company Location

Austria

Company Website

visitlead.com

Company Facts

Organization Name

Channel.me

Date Founded

2010

Company Location

Netherlands

Company Website

channel.me/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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