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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 8 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is VisitorLAB?

Reduce ambiguity and allow your audience to communicate their preferences openly. Perfectly customize your website by gaining a thorough understanding of the actions, needs, and aspirations of your visitors. Employ heatmaps to delve deeper into user navigation; these tools illustrate where visitors focus their attention by examining mouse movements, click trends, and page interactions. Meticulously monitor user behavior through session replay, which permits you to watch how visitors interact with your site and discern their usage patterns via recorded sessions. Moreover, VisitorLAB provides a detailed compilation of client-side JavaScript errors across different browsers, notifying you of pressing issues that require immediate resolution, thus streamlining the experience for both users and your development team. Additionally, the AI LAB feature presents tailored UI and UX recommendations aimed at improving user interaction based on the analyzed data, ensuring that your site consistently adapts to fulfill user expectations. With the integration of these sophisticated tools, you can not only attract visitors to your website but also maintain their engagement effectively, creating a dynamic and user-friendly online experience. This holistic approach ultimately leads to increased user satisfaction and loyalty.

What is Smartlook?

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Clym
Google Analytics
Intercom
Jimdo
Kameleoon
Mixpanel
Nekton.ai
Piwik PRO
Product Fruits
Quickwork
Shopify
Shopify Plus
Stackreaction
Unbounce
Weebly
WordPress
Zendesk

API Availability

API Availability

Pricing Information

$9 per user, per month
Free Version
Free Trial Offered?

Pricing Information

$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VisitorLAB

Date Founded

2019

Company Location

Turkey

Company Website

www.visitorlab.com

Company Facts

Organization Name

Smartlook

Date Founded

2016

Company Location

Czech Republic

Company Website

www.smartlook.com/

Categories and Features

Web Analytics

Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

AB Testing

Funnel Analysis
Heatmaps

Customer Experience

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Element Analytics
Website Analytics

Marketing Analytics

Channel Attribution
Dashboard
Performance Metrics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking

Predictive Analytics

Modeling & Simulation

Product Analytics

Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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