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What is Visora EAM?

Visora EAM is a robust, cloud-based platform specifically crafted for maintenance and enterprise asset management, catering to the needs of facilities and operations teams. It brings together crucial asset details—like manufacturer information, model numbers, serial codes, warranty status, current condition, and replacement expenses—into well-structured lists, maps, or floor plans, all enhanced with scannable QR tags for ease of access. Teams can effectively plan preventive maintenance based on set dates or meter readings, proactively conduct inspections, and oversee work assignments, which include task allocation, photo documentation, and task completion directly from their mobile devices. The system also simplifies the importation of existing data via spreadsheets, ensuring a seamless integration process. Moreover, it provides tools for compliance monitoring, inventory oversight, procurement management, budgeting, and capital planning to support organizational needs. The advanced Pro plan elevates the software by integrating artificial intelligence capabilities, providing deeper insights and automation features. Visora EAM is particularly beneficial for organizations managing physical assets like breweries, golf courses, hotels, and municipalities, allowing them to maintain efficient operations. With its intuitive interface and comprehensive features, Visora EAM stands out as an essential resource for enhancing asset management strategies while driving operational efficiency and effectiveness. This makes it an indispensable asset to any organization looking to improve their maintenance processes.

What is Tech-Support Pro?

Tech-Support Pro is a specialized software solution tailored for OEM equipment manufacturers, meticulously designed to oversee support cases and service histories. Support teams benefit from quick access to essential equipment data by inputting serial numbers, reviewing specifications, checking warranty expiration dates, and examining prior support interactions. Each team member can thoroughly document support engagements, including detailed notes, updates on status, warranty information, and the purpose of the call, while also maintaining a separate technical service log that covers activities such as repairs, part replacements, and firmware updates. The software includes a comprehensive knowledge base that links frequently encountered issues to their solutions, customized for different machine models. Additionally, it simplifies the tracking of escalations by providing due dates, follow-up tasks, and assessments of warranty costs based on specific models. To enhance remote assistance, users can utilize an Android app that enables live sharing through phone cameras, complemented by a single sign-on feature for streamlined access. The pricing model is structured monthly and is determined by the number of support agents, with customizable Enterprise plans available for larger teams, providing adaptability to suit diverse organizational requirements. This all-encompassing system not only streamlines workflows but also significantly boosts the productivity and effectiveness of technical support teams in addressing customer needs. As a result, Tech-Support Pro stands out as an invaluable asset for manufacturers striving to elevate their customer service experience.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Visora

Date Founded

2026

Company Location

United States

Company Website

www.visoraeam.com

Company Facts

Organization Name

KeplaCloud

Date Founded

2026

Company Location

United States

Company Website

keplacloud.com/tech-support-pro

Categories and Features

CMMS

Not specified

EAM

Not specified

Categories and Features

Help Desk

Not specified

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