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Ratings and Reviews 0 Ratings
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Frazer Auto Dealer SoftwareFrazer provides comprehensive dealer management software tailored for independent automobile dealerships throughout the United States. Their mission has consistently been to deliver a user-friendly, top-notch Dealer Management System that remains affordable. In addition, they pride themselves on having a supportive and well-informed customer service team available to assist users. Experience the buzz in the automotive sector by signing up for a complimentary trial and see the benefits for yourself.
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Act!Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
What is VistaCRM?
VistaCRM presents a fast and powerful solution for overseeing contacts and customers, granting 24/7 access to vital information. This platform enables you to efficiently monitor and manage every crucial stage of business dealings, ensuring your sales team can consistently rely on essential data. Perfect for handling business leads, customers, quotes, orders, invoices, and online transactions, VistaCRM simplifies your operational workflow. Grasping the nuances of your customers and contacts is essential for any business's success and expansion. With VistaCRM, you can effortlessly retrieve your information from any device, no matter where you are, which guarantees you remain in touch with your clients and business analytics. It is crafted for seamless functionality across desktops, tablets, and smartphones, providing users with enhanced flexibility. Furthermore, the platform’s user-friendly interface ensures that even those with minimal technical expertise can navigate it with ease. Ultimately, VistaCRM enhances your business by ensuring all essential information is not only accessible but also well-organized and manageable.
What is Solar eCRM?
Solar eCRM is a comprehensive Customer Relationship Management (CRM) solution designed specifically for the solar industry. This cloud-based platform streamlines workflows through automation, enabling businesses to focus on boosting growth and profitability. Its user-friendly setup allows for quick initiation of automated processes for daily operations within the solar sector. With Solar eCRM, you gain enhanced control over your leads, with all essential information conveniently accessible, ensuring that no potential opportunity is missed. The system streamlines the generation of accurate, detailed quotes for clients promptly, while also offering solar benefit analyses that encompass all related expenses. Orders are managed efficiently, keeping track of customer information, site details, installer data, and product specifications seamlessly. You can easily oversee profit margins using standardized pricing for sales orders and create structured job packs for installers, minimizing installation difficulties. Moreover, it facilitates the efficient lodging and tracking of STC claims, while providing necessary connection and rebate forms to connect installers with clients, fostering a fluid operational process. By implementing Solar eCRM, your business can significantly enhance both efficiency and customer satisfaction, staying competitive in a rapidly evolving market. Ultimately, this platform not only simplifies complex tasks but also empowers businesses to thrive in the solar energy landscape.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$12 per user per month
Free Trial Offered?
Free Version
Pricing Information
$69 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vista Design
Date Founded
2008
Company Location
United Kingdom
Company Website
www.vistacrm.co.uk
Company Facts
Organization Name
Solar eCRM
Date Founded
2012
Company Location
Australia
Company Website
www.solarecrm.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Solar
2D/3D Drawing
Analytics / Reporting
Bill of Materials
CMMS
Estimating
Field Service Management
PV Animation
Permitting
Preventive Maintenance
Proposal Management
Solar Design
Solar Maintenance Management
Solar Monitoring
Solar Project Management
Solar Sales / CRM