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What is Visual Dispatch?

Visual Dispatch is an all-in-one crane scheduling software solution that boasts sophisticated functionalities for generating and tracking quotes, managing preventive maintenance, and monitoring equipment through integrated GPS. By streamlining the invoicing process, the software enables users to create invoices within the platform and easily export financial information to their accounting systems, significantly boosting the efficiency of crane rental and hire businesses. The addition of WebView allows users to access crane dispatch schedules securely from any mobile device with internet capability, facilitating management while on the move. Furthermore, users can share essential job details or send SMS notifications to field personnel directly from the Visual Dispatch interface. The software's flexibility provides numerous options for customizing, viewing, and printing reports, ensuring that users can generate specific reports that cater to their requirements. Almost every aspect of crane management is effectively managed within Visual Dispatch, making it an indispensable resource for industry operators. In addition, its intuitive design guarantees that even individuals with minimal technical expertise can easily operate the system, making it accessible for a broader range of users. Such features collectively enhance operational productivity and improve communication within teams.

What is Davisware GlobalEdge?

Optimize your operational efficiency, boost your bottom line, and drive rapid growth with GlobalEdge, the premier enterprise resource planning (ERP) solution tailored for the field service sector, including industries such as commercial food equipment maintenance, HVAC, and petroleum services. Leveraging a cohesive platform allows for enhanced customer management and service delivery through all-inclusive functionalities like service agreement tracking, scheduling, billing, purchasing, and accounting, conveniently housed in one location. The system's flexible and customizable views grant dispatchers and different departments the ability to manage job-related information, various job categories, or daily, weekly, or monthly schedules effectively. From a centralized interface, users can seamlessly coordinate recurring services with a single work order and promptly delegate tasks across the organization, ensuring that field technicians receive up-to-date information in real-time. With GlobalEdge, you not only refine your operational processes but also elevate the quality of service offered to your customers, fostering stronger relationships and satisfaction. This comprehensive approach will undoubtedly position your business for long-term success and innovation in a competitive market.

Media

Media

Integrations Supported

Axis LMS

Integrations Supported

Longview Tax
Microsoft 365
QuickBooks Online

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Senarc Systems

Company Website

www.senarc.com

Company Facts

Organization Name

Davisware

Date Founded

1988

Company Location

United States

Company Website

www.davisware.com/field-service-management-software-globaledge/

Categories and Features

Equipment Maintenance

Equipment Tracking
Maintenance Scheduling

Masonry

Not specified

Rental

Auto / Boat Rental
Medical Equipment Rental
Multi-Location
Scheduling

Service Dispatch

Billing & Invoicing
Customer Database
Scheduling

Transportation Dispatch

Billing & Invoicing
Scheduling
Vehicle Tracking

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

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