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What is VisualCue?

VisualCue’s cutting-edge design enables you to assess the performance metrics of every agent in your organization according to the key performance indicators you set. Our proprietary visual technology allows for immediate identification of team members who may need assistance at a mere glance. You can swiftly pinpoint the individuals requiring support and understand the specific training areas they need to improve upon. Designed specifically for Contact Centers, VisualCue consolidates all reports into a single, intuitive visualization that is regularly updated, equipping your contact center managers to function more effectively while providing agents with clear pathways to success. The tiles organize your data in a way that emphasizes the most critical information, helping your team to determine which clients or accounts require urgent attention. Utilizing VisualCue, you can discover which agents are primed for upsell opportunities, identify those showing signs of potential attrition, and recognize individuals who need follow-up interactions. By proactively meeting customer needs, your team can capitalize on more opportunities within the Salesforce platform, leading to an increase in overall productivity. This streamlined methodology not only aids individual agents but also fosters a more collaborative and agile team environment, ultimately driving better results for the organization as a whole. Additionally, the enhanced clarity and focus provided by VisualCue contribute to a more strategic approach in handling customer interactions.

What is Dasheroo?

By leveraging actionable insights derived from multiple interconnected data sources, we create intuitive visualizations and reports that deliver a holistic view of your business all within a single dashboard. This facilitates effortless and well-informed decision-making. Participate in real-time discussions and comments directly on the Dasheroo platform, which keeps your team aligned and focused on achieving their objectives. Receive immediate alerts when any selected metric surpasses a set threshold, allowing for prompt reactions to shifts in data. Quickly pinpoint correlations and causal relationships across various data providers with ease. Additionally, you can arrange for regular email distributions of dashboards or export them in both PDF and PNG formats for convenience. Customize individual dashboards by scheduling their availability, then sit back and observe the insights as they emerge. Furthermore, you can effortlessly incorporate your own internal or bespoke data sources using our JSON and Push API Webhooks, ensuring a seamless integration experience. With all these capabilities, enhancing your business operations has never been more efficient, paving the way for smarter strategies and improved outcomes.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
Axis LMS
BugHerd
Campaign Monitor
Cognito Forms
Constant Contact
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
LinkedIn
Mailchimp
Stackreaction
SurveyMonkey
SurveyMonkey Enterprise
Wufoo
X (Twitter)
Zapier

Integrations Supported

AWeber
ActiveCampaign
Axis LMS
BugHerd
Campaign Monitor
Cognito Forms
Constant Contact
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Insightly
LinkedIn
Mailchimp
Stackreaction
SurveyMonkey
SurveyMonkey Enterprise
Wufoo
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VisualCue

Company Location

United States

Company Website

visualcue.com

Company Facts

Organization Name

Dasheroo

Date Founded

2014

Company Location

United States

Company Website

www.dasheroo.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

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