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What is Vital Interaction?

Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.

What is Ampersand Health Suite?

Ampersand Health launched an 8-week support program designed specifically for individuals dealing with IBD who experience chronic pain and fatigue. After the program concluded, there was a notable improvement in the average ACT survey scores among the participants (n=21, p<0.0001). This suggests that the individuals were able to cultivate a greater sense of acceptance and psychological flexibility, develop a clearer insight into their chronic symptoms, and establish a feeling of community, allowing them to recognize that a fulfilling life is possible despite ongoing pain and fatigue. Although the study did not expect to see any modifications in the physical aspects of chronic pain and fatigue, the participants reported a change in their perception of these symptoms after engaging in the program. It is worth noting that the metrics for symptoms and disease activity, measured through a validated Patient Reported Outcome Measure, remained consistent throughout the study period. This underscores the critical role of psychological support in tandem with managing physical health for those living with chronic illnesses, emphasizing that emotional well-being is just as vital as physical health. The findings highlight the need for a holistic approach to treatment, integrating both mental and physical health strategies for optimal patient outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vital Interaction

Date Founded

2009

Company Location

United States

Company Website

www.vitalinteraction.com

Company Facts

Organization Name

Ampersand & Ampersand

Date Founded

2017

Company Location

United Kingdom

Company Website

www.ampersandhealth.co.uk

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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