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What is Vital Interaction?

Vital Interaction is a healthcare technology firm that merges healthcare data with advanced business intelligence and automated workflows to enhance the profitability of healthcare practices, streamline the operations of doctors and their teams, and foster enduring trust and relationships between providers and patients. Their innovative 3-layer messaging system facilitates the automation of appointment reminders through email, text, and voice messages, significantly minimizing the likelihood of missed appointments. When a patient needs to cancel, a straightforward 2-step cancellation request is triggered, which not only reduces the chances of last-minute cancellations and human mistakes but also sheds light on the reasons behind patient cancellations. Maintaining a consistently full appointment schedule is crucial as it benefits both patients and the practice alike. Additionally, the practice team often faces an overwhelming number of manual, time-consuming tasks that hinder their efficiency and effectiveness. By alleviating these burdens, Vital Interaction empowers healthcare teams to focus more on patient care rather than administrative duties.

What is InphoniteVoice?

Optimize your business processes and cut down on costs by seamlessly communicating with your customers via text messages, phone calls, and emails through InphoniteVoice. Our committed team works hand-in-hand with you to customize our adaptable and feature-rich solution to suit your specific needs, guaranteeing the best results for your organization. No matter if you run a medical facility, a logistics service, or any other type of enterprise, InphoniteVoice is built to cater to your particular requirements. By implementing InphoniteVoice for sending appointment reminders, you can ensure that all your clients receive notifications in their desired format, as well as the ability to reply or contact your office when needed. It's essential for any business to gather feedback from clients about their appointments, thoughts on new offerings, or overall experiences. InphoniteVoice makes it easy to request this information and track responses, enabling you to utilize the insights for your business's advancement. This cutting-edge platform not only improves communication but also nurtures stronger connections with your customers, leading to increased satisfaction and loyalty. Additionally, the ability to analyze client feedback allows for continual improvement, ensuring your services remain aligned with their expectations.

Media

Media

Integrations Supported

Net Health Therapy for Skilled Nursing

Integrations Supported

Net Health Therapy for Skilled Nursing

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vital Interaction

Date Founded

2009

Company Location

United States

Company Website

www.vitalinteraction.com

Company Facts

Organization Name

Inphonite

Date Founded

1990

Company Location

United States

Company Website

www.inphonite.com/inphonitevoice

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

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