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What is Vitaminise?

Vitaminise, an innovative customer experience automation solution created by DICEUS for the insurance sector, consists of five distinct products tailored for insurers providing a variety of offerings such as health, automotive, and property and casualty insurance. This platform aims to enhance customer interaction and streamline the processes of policy acquisition and claim submissions through features like a Mobile App and Chatbot. Additionally, Vitaminise includes tools for gathering Customer Feedback and performing Data Analytics, enabling insurers to monitor key metrics related to customers, finances, and claims while deriving significant insights. All components of Vitaminise operate within an omnichannel framework, ensuring maximum business value is delivered to users. By integrating these advanced tools, insurance companies can significantly improve their operational efficiency and customer satisfaction levels.

What is Cloud Insurance?

Cloud Insurance provides a versatile SaaS solution designed for the efficient management of insurance operations, specifically targeting managing general agents (MGAs), carriers, brokers, and innovative insurance startups, positioning itself as an essential tool instead of taking on the role of an insurer. The platform consists of nine unique modules that support the complete policy lifecycle, featuring a Product Engine that allows for quick product development and pricing, thorough management of Policies, AI-based Claims processing, efficient Distribution for onboarding partners, and strong Finance functionalities for accounting and invoicing. Moreover, it offers a Customer Relationship Management (CRM) system, automated Workflow tools that assist with underwriting and reminders, flexible Reporting dashboards, and sophisticated AI Machine Reading capabilities for streamlined document management. Policyholders enjoy a tailored Purchase Journey and a self-service My Account portal, while the inclusion of REST APIs ensures easy integration for creating customers, policies, and quotes from external systems. Cloud Insurance can be utilized as a fully integrated core system, a modular enhancement, or a minimal viable product (MVP) platform, featuring pre-configured options that cater to various lines such as travel, dental, pet, health, payment protection insurance (PPI), and sports. This adaptability empowers businesses to customize the platform according to their specific requirements and effectively scale their operations. Additionally, the comprehensive nature of these services allows organizations to enhance customer satisfaction while streamlining their internal processes.

Media

Media

Integrations Supported

Instagram
Telegram
Viber
WhatsApp

Integrations Supported

Amazon EC2
Amazon S3
Auth0
Azure Blob Storage
Buru SFTP Server
Hyperswitch
Keycloak
Klaviyo
Mailgun
Payrexx
Signicat
Sinch
Stripe
Twilio
Windcave
bexio

API Availability

API Availability

Has API

Pricing Information

On request
Contact sales

Pricing Information

SaaS fixed fee plus a variable fee on premium

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Vitaminise

Date Founded

2017

Company Location

United States

Company Website

diceus.com/insurance/solutions/

Company Facts

Organization Name

Cloud Insurance

Date Founded

2012

Company Location

Norway

Company Website

www.cloudinsurance.io

Categories and Features

Insurance

Not specified

Categories and Features

Insurance Claims Management

Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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