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Ratings and Reviews 0 Ratings
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What is Vitrinio?
Vitrinio is an innovative cloud-based solution specifically crafted for appointment scheduling, catering to small service-oriented enterprises such as hair salons, barbershops, beauty and nail salons, tattoo studios, pet grooming services, and educational class providers. Customers can effortlessly book appointments through an intuitive online portal or directly on the business's website, while the platform smartly organizes staff availability, accounting for schedules, breaks, time off, and necessary buffer periods. Additionally, Vitrinio automatically dispatches booking confirmations and reminders, facilitates cancellations and rescheduling via a user-friendly link, and keeps waitlisted clients informed when new slots open up. Its shared team calendar outlines staff hours and access permissions tailored to individual roles, enhancing team coordination. Each client profile is detailed, containing appointment history, notes, tags, and consent preferences to improve service quality. Furthermore, robust reporting tools deliver critical insights into revenue streams, utilization statistics, no-show occurrences, and the differentiation between new and returning clients. Businesses can easily transfer client information from CSV files or other platforms such as Fresha and Booksy, streamlining the onboarding process. Vitrinio also includes unique features like deposit management, class scheduling, detailed pet profiles for groomers, consent forms, and systems for handling walk-in clients, ensuring comprehensive client management solutions. Ultimately, this software merges flexibility and functionality, perfectly aligning with the distinct demands of various service industries while continuously evolving to meet emerging needs.
What is Relay?
Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.
API Availability
API Availability
Has API
Pricing Information
€9.90/month
Monthly plans start at €9.90 per business for hair/barber and beauty/nails, including one calendar; prices exclude VAT and can be canceled monthly. Other industry base plans start at €12.90 for pet grooming, €14.90 for tattoo/piercing, and €19.90 for studios. Additional calendars cost €4.90/month; annual payment is priced at ten months for twelve. A 14-day free trial requires no credit card and does not automatically convert to a paid subscription. SMS and WhatsApp reminders are usage-priced; other add-ons are available.
Free Trial Offered?
Pricing Information
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
PNLTABLES Teknoloji A.Ş.
Date Founded
2023
Company Location
Türkiye
Company Website
vitrinio.app/en
Company Facts
Organization Name
Martello Systems
Date Founded
2026
Company Location
United States
Company Website
relaycustomerops.com
Categories and Features
Appointment Scheduling
Not specified
Categories and Features
Appointment Scheduling
Not specified
Popular Alternatives
No Alternatives