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What is Viva Civic?

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

What is 3Di Engage?

3Di Engage provides an intuitive, no-code solution designed to automate a range of business operations across various industries, including public safety, environmental health, compliance, permitting, tenant protections, and community services. This platform empowers organizations to streamline their processes and increase efficiency through readily available products and quick deployment tools. By leveraging 3Di Engage, businesses can enhance their workflows, improve stakeholder interactions, and achieve greater operational effectiveness. Additionally, 3Di Systems supports this platform with tailored services that eliminate barriers, clarify processes, and enrich engagement, ultimately benefiting communities and improving overall quality of life. With user-friendly mobile apps and accessible web portals, both personnel and community members enjoy enhanced access that prioritizes simplicity, efficiency, and security. Moreover, the cloud-based SaaS platform offers exceptional reliability, robust security measures, and advanced technical capabilities, ensuring peak performance. This all-encompassing model enables organizations to swiftly adjust to evolving demands while maintaining high-quality service standards, thereby fostering an environment of continuous improvement. Ultimately, this approach not only streamlines operations but also enhances the overall experience for both users and stakeholders alike.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Microsoft 365
Microsoft Word
Oracle Cloud Infrastructure

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Microsoft 365
Microsoft Word
Oracle Cloud Infrastructure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viva Civic Software

Date Founded

2014

Company Website

www.vivacivic.com

Company Facts

Organization Name

3Di Systems

Date Founded

1995

Company Location

United States

Company Website

www.3disystems.com

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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