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What is Viva Civic?

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

What is Big Picture Licensing Software?

GovTech offers a Cloud Software as a Service solution tailored for local and state government licensing and credentialing boards to oversee various aspects including permits, licensees, inspections, complaints, and investigations, as well as manage documents and reports related to licensing operations. This system encompasses functionalities such as application processing, renewals, information updates, complaint management, disciplinary actions, verifications, and payment processing. The ERP system empowers board personnel to efficiently search for and manage records, streamline workflow tasks, and handle public-facing forms and record layouts, while also allowing for customizable permissions, report generation, and mail merge capabilities. Additionally, it integrates seamlessly with national organizations and conducts state criminal background checks through robust APIs. Licensees benefit from a Self-Service Dashboard, granting them access to all pertinent information regarding their licenses, including the ability to update their contact details, monitor renewal dates, and manage permits. Furthermore, this ERP solution aids small businesses in creating a centralized management system, effectively liberating them from the confines of Excel spreadsheets and enhancing their operational efficiency. Overall, the platform is designed to simplify complex processes, making it easier for government entities and businesses alike to navigate their licensing needs.

Media

Media

Integrations Supported

Microsoft Word

Integrations Supported

Authorize.Net
Docusign
PayPal
Worldpay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$10000.00

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viva Civic Software

Date Founded

2014

Company Website

www.vivacivic.com

Company Facts

Organization Name

Big Picture Software

Date Founded

2000

Company Location

United States

Company Website

www.ebigpicture.com

Categories and Features

Code Enforcement

Not specified

Fire Department

Not specified

Municipal

Not specified

Permit

Not specified

Public Works

Not specified

Categories and Features

Compliance

Archiving & Retention
Compliance Tracking

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Renewal Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Reporting / Analytics
Workflow Management

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