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What is Viva Civic?

Viva Civic delivers an all-encompassing online platform for managing permits and licenses, supporting users from the moment they submit their applications until the permits are officially issued. The platform also incorporates features such as online payment systems and mobile inspection tools. By adopting a fully paperless approach, organizations can eliminate the need for face-to-face interactions, enabling their teams to work seamlessly from remote locations. Renowned as the top software solution for permitting, licensing, inspections, and land management, Viva Civic ensures users have complete online access to vital services. Customers benefit from around-the-clock availability for permits, plan evaluations, approvals, inspections, and service requests, as well as the ease of making payments online. Teams are kept updated on their assignments and obligations through comprehensive dashboards, automated email alerts, and chronological activity logs. With Viva, sharing information becomes simple and accessible for all participants. This efficient methodology not only boosts productivity but also greatly enhances the overall experience for customers, allowing for quicker responses and improved satisfaction. Ultimately, Viva Civic is transforming the landscape of municipal services by making processes more transparent and user-friendly.

What is ComplyCue?

ComplyCue offers a comprehensive solution tailored for contractors, trades businesses, and operators managing multiple sites, allowing them to keep track of the renewal status of licenses, permits, insurance, and bonds. Users can effortlessly upload a variety of document formats, including PDFs, images, and scans, while the platform utilizes advanced document extraction technology to pinpoint license numbers and expiration dates, complete with confidence scores for reliability. A dedicated compliance dashboard organizes these obligations according to their status and location, facilitating improved oversight and management. To further streamline processes, automated email reminders are dispatched at intervals of 90, 60, 30, 14, and 7 days leading up to deadlines. Additionally, the platform provides renewal links and relevant details about issuing agencies, ensuring that teams are well-prepared to tackle upcoming obligations. With role-based access, ComplyCue effectively meets the requirements of owners, administrators, and managers. The platform also includes a free license and permit checker, currently focusing on trades within California, which supplies source links and verification labels to uphold compliance with relevant regulations. This innovative tool not only simplifies the renewal process but also fosters increased accountability and coordination among team members, ultimately leading to a more efficient operational workflow.

Media

Media

No images available

Integrations Supported

Microsoft Word

Integrations Supported

Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$49/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viva Civic Software

Date Founded

2014

Company Website

www.vivacivic.com

Company Facts

Organization Name

ComplyCue

Company Website

www.complycue.com

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

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