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What is VizaLogix 360?

Imagine a future where the complexity of managing numerous OEM systems or spreadsheets for service and preventive maintenance schedules is completely eliminated. Envision a world where real-time insights into your clients' equipment condition provide early warnings of potential labor opportunities, allowing you to act before problems escalate. With 360², all your equipment data comes together in a single, integrated solution, delivering timely alerts that enhance service and parts opportunities for your dealership. Think about a typical scenario: a client's machine breaks down, leading to a flurry of phone calls, hasty technician dispatches, frantic parts searches, or even missed opportunities due to technician unavailability. In contrast, using 360² means you get preemptive notifications about equipment issues, enabling you to order necessary parts in advance and schedule maintenance before a failure happens. This proactive approach not only reduces equipment downtime for your clients but also creates a seamless service experience that builds trust and ultimately increases your dealership's profitability. By simplifying these processes, you can prioritize providing outstanding service while effectively driving your business growth. Furthermore, this shift allows you to allocate resources more efficiently, further enhancing your operational effectiveness and customer satisfaction.

What is Aftersale?

AfterSale is a powerful CRM tool specifically designed for managing field services, with a strong emphasis on streamlining the administration of Annual Maintenance Contracts (AMCs), deploying technicians, and overseeing spare parts inventory. It boasts features that allow for real-time tracking of service requests, efficient scheduling and dispatching of technicians, alongside effortless management of spare parts stock. Aimed at enhancing operational productivity and increasing customer satisfaction, this platform provides teams with essential resources to facilitate seamless collaboration between field service operations and administrative tasks. By integrating service-related data, AfterSale enables companies to evaluate performance indicators, ensure timely service provision, and maintain accurate records of customer interactions as well as equipment maintenance logs. The system also includes tools for monitoring contract details, renewal dates, and service histories, which are crucial for delivering timely support and ensuring client satisfaction. Moreover, AfterSale simplifies inventory management, aiding businesses in effectively tracking and managing spare parts. This all-encompassing strategy not only improves service delivery but also promotes a more structured workflow throughout every operational level, ensuring that businesses can respond swiftly to client needs. Ultimately, AfterSale stands out as an indispensable asset for organizations looking to optimize their field service management processes.

Media

Media

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$58.94 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VizaLogix

Date Founded

2018

Company Location

United States

Company Website

www.vizalogix.com/360-2/

Company Facts

Organization Name

Aftersale

Company Website

aftersale.one/

Categories and Features

Categories and Features

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