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What is VizaLogix 360?

Imagine a future where the complexity of managing numerous OEM systems or spreadsheets for service and preventive maintenance schedules is completely eliminated. Envision a world where real-time insights into your clients' equipment condition provide early warnings of potential labor opportunities, allowing you to act before problems escalate. With 360², all your equipment data comes together in a single, integrated solution, delivering timely alerts that enhance service and parts opportunities for your dealership. Think about a typical scenario: a client's machine breaks down, leading to a flurry of phone calls, hasty technician dispatches, frantic parts searches, or even missed opportunities due to technician unavailability. In contrast, using 360² means you get preemptive notifications about equipment issues, enabling you to order necessary parts in advance and schedule maintenance before a failure happens. This proactive approach not only reduces equipment downtime for your clients but also creates a seamless service experience that builds trust and ultimately increases your dealership's profitability. By simplifying these processes, you can prioritize providing outstanding service while effectively driving your business growth. Furthermore, this shift allows you to allocate resources more efficiently, further enhancing your operational effectiveness and customer satisfaction.

What is Gomocha?

Gomocha uncovers previously unseen efficiencies by synchronizing skills with market demands, ensuring that your field technicians deliver exceptional customer service that enhances revenue while maintaining compliance. For example, the dispatch system effectively assigns the best technician for each job site, tracks the precise locations of all technicians, and provides customers with real-time updates on their estimated arrival times. The all-encompassing field service management platform and mobile application give your field service team full access to a vast array of information related to customers, assets, employees, and tasks. Moreover, it allows them to receive and evaluate work orders, monitor materials, log time and expenses, check inventory levels, and manage parts requests, shipments, or returns, all while operating smoothly in both online and offline conditions. This comprehensive strategy not only improves efficiency but also greatly enhances the quality of service provided to customers, fostering long-term loyalty and satisfaction. By integrating these capabilities, Gomocha transforms field service operations into a streamlined and responsive experience that meets the evolving demands of the market.

Media

Media

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VizaLogix

Date Founded

2018

Company Location

United States

Company Website

www.vizalogix.com/360-2/

Company Facts

Organization Name

Gomocha

Date Founded

1992

Company Location

United States

Company Website

www.gomocha.com/platform/

Categories and Features

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Popular Alternatives

Popular Alternatives

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